SCOM/SCCM Subject Matter Expert (Interim Secret clearance required)

Access Talent Today, LLC - Fort Huachuca, AZ

Job Description:

Our client is looking for a motivated candidate capable and willing to learn and perform the following duties:

  • Provision, test, and monitor policy changes for Information Systems
  • Correct system and application problems identified in event logs
  • Review and monitor event logs and user access logs provide routine system updates
  • Identify basic network and system fault corrections
  • Provide account management services to create, modify, and delete administrator and user accounts 
  • Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst
  • Monitor, maintain, and develop scripts for automated processing
  • Provide guidance to team members as required
  • Patch systems
  • Troubleshoot application errors, operating system(s), server hardware, network communications and storage allocation issues within the SYSMAN environment.
  • Utilize diagnostic tools to trace and resolve technical problems.
  • Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.
  • Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the SYSMAN infrastructure.
  • Provide "on-call" support after business hours and during weekends

 

Qualifications:

  • HS +8 or AA/AS + 6 or BA/BS +4 IT experience/ education
  • IAT II certification required (Security+, SSCP or equivalent)
  • Microsoft certification w/in 180 days
  • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
  • Demonstrate initiative and be results oriented with flexibility and tenacity
  • Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
  • Ability to work in a dynamic cross-organizational team environment
  • Strong dedication to provide quality customer service
  • Effective problem-solving skills and inherent decision-making ability
  • Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
  • Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager
  • Willing to work overtime, holidays, and weekends as necessary

 

Clearance:

  • Must have a DOD interim Secret clearance

 

 



Posted On: Monday, June 11, 2018



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