RSA System Administrator / Engineer (Top Secret clearance required)
Access Talent Today, LLC - Washington, DC

U.S. Citizenship is required as is an active Top Secret Clearance

 

Responsibilities:

  • Provides day-to-day maintenance and support for RSA Tokens and Systems Administration during core working hours 6am – 6pm Monday thru Friday.
  • Schedules and performs software installations and upgrades and maintains them in accordance with established policies and procedures.
  • Monitors and tunes the system to achieve optimum performance levels.
  • Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
  • Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
  • Develops, implements, and promotes standard operating procedures and schedules.
  • Conducts hardware and software audits to ensure compliance with established guidelines.
  • Highly proficient in application of professional concepts in accordance with STG policies and procedures to resolve intermediate to advanced analysis/programming issues.
  • Works under some supervision but also expected to utilize independent judgment and initiative. Work is reviewed for soundness of technical judgment, overall adequacy, and accuracy.
  • Provides solutions to a variety of technical problems of moderate scope and complexity.
  • Accurately estimates deadlines and readjusts duties as needed.
  • Avoids last-minute crunches.
  • Keeps manager and team members informed.
  • Participates actively within the team by sharing information. Displays self-confidence and shows strong initiative. Demonstrates well-developed communication skills.
  • Assists in providing technical guidance to less senior technical staff.
  • Interacts closely with managers, colleagues, and customers. Structures logical documents and writes sections that require only minor editing.
  • Explains and presents good ideas frequently, effectively, and with confidence. Ability to see and read computer screens, concentrate for long periods, and remain in a sedentary position.
  • Requires sitting for long periods. Ability to communicate via computer and telephone.
  • Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications
  • Contribute to company vision and direction by helping improve technical practices, as well as choosing key technologies and issues to address as we grow
  • Provide superb technical system and user support, both to your designated clients and to all clients whose projects you participate in
  • Establish, maintain, and increase client satisfaction through professional, courteous, and caring service
  • Identify client needs and design, propose, and implement solutions, including writing recommendations, specifying equipment, and assisting with or directly writing proposals
  • Troubleshoot and resolve client network and computer system issues
  • Support Diplomatic Security Computer Incident Response Team
  • Update shift logs and provide logs to leadership daily
  • Troubleshoot with Tier II and vendor provided support
  • Maintain standard operating procedures and guides.
  • Attend weekly teleconferences, onsite meetings, and participates in working groups, as related to constant changing environment
  • Provide support to maintain 100% SLA compliance

 

Minimum Qualifications:

  • Experience with RSA AM7 and AM8 product. Experience with migration from AM7 to AM8.
  • Working knowledge of Linux operating system. Preferably SUSE/Redhat.
  • Managing Linux file system, Installation & Configuration, Network services, Disk Management
  • Good understanding of Oracle/SQL.
  • Must be a United States Citizen and hold an Active DOJ Top Secret clearance
  • BS/BA in Computer Science or directly related field (e.g., Engineering, Information Systems, etc) +3 years of related experience. (Substitute 8 years of experience for education)
  • Proven customer service and problem solving skills, working face-to-face and on-site with customers.
  • Excellent communication and writing skills.
  • Process oriented technician with strong execution and follow through skills
  • Excellent analytical and problem solving skills
  • Able to work overtime if requested and support a flexible schedule if required
  • Be available for on call duties


Posted On: Tuesday, April 24, 2018



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