Medical Support Assistant

Absolute Staffing & Consulting Solutions - Syracuse, NY

Medical Support Assistant

Absolute Staffing & Consulting Solutions is seeking on the behalf of one of our premier clients. This will be an opportunity to work on a federal government contract for a significant period.


Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.

  • • Recording Doctors' orders regarding patient care and scheduling the appointments.
  • • Tracking inventory and ordering supplies.
  • • Maintaining employee timesheets and attendance records.

    Medical Support Assistant Requirements:

  • • High school diploma or GED.
  • • A minimum of one years' vocational training may be advantageous.
  • • Certification, such as Certified Medical Assistant or similar, may be advantageous.
  • • Administrative experience and basic knowledge of medical terminology.
  • • Experience with electronic medical records (EMR) and scheduling skills.
  • • Basic computer skills, attention to detail, and organizational skills.
  • • Excellent customer service and communication skills.


    Major duties include but are not limited to:

  • Working collaboratively in an interdisciplinary care delivery model, utilizing effective organizing, problem solving and decision-making abilities to perform receptionist, customer service, and administrative duties to ensure the proper and timely treatment of patients.
  • Maintain appointment schedules - scheduling, rescheduling and cancelling appointments.
  • Providing reception to incoming and outgoing customers and communications
  • Manual and electronic data entry
  • Reviewing and updating patient demographics and insurance verification
  • Providing administrative support to clinical colleagues
  • Receiving and directing phone calls in a courteous and timely manner
  • Determining nature of requests and providing the information desired without violating privacy rules and established clinic processes.
  • Requesting medical records from community healthcare facilities
  • Scheduling consultation appointments, special procedures, testing labs, radiology etc. to coordinate care.
  • Contacting patients with appointment reminders
  • Coordinating with patients to avoid unnecessary multiple trips to the facility.
  • Performs support work related to the care and treatment of Veterans to include scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record.

Posted On: Tuesday, August 29, 2023

Apply to this job