Unified Capabilities/ VoIP/ VTC Administrator (Interim Secret clearance required)

Access Talent Today, LLC - Fort Huachuca, AZ

Job Responsibilities:

  • Support existing UC administrators and provide enterprise support for the Army in a fast paced and demanding environment
  • Support existing UC administrators and build and configure UC systems in support of highly visible mission areas
  • Assist system administrators with issues and effectively troubleshoot and document complex technical problems
  • Provision, secure, operate, maintain, troubleshoot UC equipment
  • Document technical troubleshooting efforts in ticketing system and Knowledge Management Systems.
  • Ensure server configuration compliance with DoD and Army regulations
  • Work independently and as a team member; set priorities and organize work to meet deadline
  • Follow organizational processes and polices
  • Participate in rotational on-call duties to provide after-hours support
  • Willing to work overtime, holidays, and weekends as necessary
  • Perform other duties as assigned

Minimum Qualifications:

  • HS + 4 years of Information Technology (IT) experience or AA/AS + 2 or BA/BS at minimum
  • Must have IAT II certification (GSEC, Security+, SCNP, SSCP) or equivalent prior to hire
  • Must acquire CCNA, Acano Certified Engineer or PCVE w/in 180 days of hire
  • Interim Secret Security Clearance
  • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations.
  • Candidate must communicate effectively with team members and team lead
  • Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Ideal Candidate for this position:

  • Conducts testing of network design and UC architecture
  • Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, and other assets as required.
  • Experience with the following tools: Cisco Meeting Server, Cisco Video Communication Server, Cisco Telepresence Management Suite, Polycom RMX, Polycom RealPresence Resource Manager, Polycom Distributed Media Application.
  • Evaluates and reports on new communications technologies to enhance capabilities.
  • Exhibits exceptional ingenuity, creativity, and resourcefulness
  • Acts independently on technical matters pertaining to assigned field and related disciplines
  • Recommends technologies to accomplish long-term objectives
  • Develops concepts, products, or technologies that extend knowledge in fields of expertise
  • Often instrumental in attracting and obtaining new customer business
  • Provides technical leadership and mentors team members and colleagues
  • Interacts closely with customer representatives on highly advanced technical issues
  • Explains and presents high-level technical subjects and processes related to assignments
  • Independently composes and delivers reports and presentations of the highest professional quality.
  • Able to work off hours for scheduled maintenance.
  • Experience with DISA STIGs and IAVAs

Posted On: Monday, April 16, 2018

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