Adaptive Construction Solutions

Business Service Advisor

Adaptive Construction Solutions - Houston, TX

Business Service Advisor

Adaptive Construction Solutions, Inc. (ACS) is a workforce development organization focused on transforming lives through meaningful employment. The Business Service Advisor is responsible for promoting products and services with prospective clients to establish new relationships and customer loyalty.

Responsibility

  • Maintain an understanding of workforce development topics including programs that provide resources for employers
  • Interview businesses for the purpose of identifying their human capital needs
  • Connect businesses with business consultants or other system service providers
  • Provides technical assistance for businesses using systems to obtain optimum results
  • Conduct client or market surveys to obtain information about potential customers
  • Follow up with business contacts to identify satisfaction and build customer loyalty
  • Follow up with customers to ensure previous services met their specific needs
  • Interacts simultaneously with clients and a computer system to capture, record and access information accurately
  • Follows all state and agency rules, regulations, policies, and procedures
  • Work as a team member with other staff within the center to meet the goals of the office and provide quality service to all employer customers
  • Serves the public with respect, concern, and courtesy, conducting oneself in a manner that will enhance the public confidence in the agency and its staff
  • Conduct high call volumes while reaching decision makers to promote services and resources
  • Contact businesses by telephone to promote available services provided by public workforce entities
  • Explain services, provide information, and answer questions to assist in the delivery of services
  • Promote events and workshops for businesses through voice and email

Candidate Requirements

  • A minimum of two years’ experience or a degree in Communication or Marketing
  • Exceptional interpersonal and communication skills and ability to collaborate effectively with executives
  • Proficient in Microsoft Office suite
  • Excellent analytical and problem-solving skills
  • Ability to pass a background check
  • Able to work in and promote a drug free environment
  • Preference for veteran applicants

Compensation: Starting at $38,000

Location: Houston, TX

Position Type/Expected Hours of Work

Full-time position, may require additional hours and weekend work

ACS is an Equal Opportunity Employer.

Posted On: Wednesday, September 1, 2021

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Posted On: Monday, September 13, 2021



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