Adaptive Construction Solutions

Internal Business Consultant

Adaptive Construction Solutions - Houston, TX

JOB DESCRIPTION: Internal Business Advisor

 

SUMMARY:

The Internal Business Advisor is responsible for building and maintaining relationships with prospective clients to drive economic growth and workforce opportunities across the Gulf Coast region while working in a competitive and dynamic environment.

 

 REPORTS TO: Director of Workforce Development

DEPARTMENT Employer Services

TYPE OF POSITION Full-Time/ Salaried

FLSA CLASSIFICATION Exempt

 

 RESPONSIBILITIES:


· Participate in a cross-functional team dedicated to providing human resource consulting services to employers in an assigned area
· Maintain an understanding of employment and business- related activities in assigned region
· Implement data-driven strategies to engage new and existing customers
· Maintain and build effective relationships with new and existing customers and partners by providing services, maintaining contact
· Effectively identify employers’ needs while offering feedback by utilizing systems, presenting real-time labor market information and connections to partnering organizations, services, resources
· Develop and maintain relationships with community colleges, technical schools, and 4-yr public universities to bring new talent into the system, present workforce training opportunities to employers, and bridge the gap between the educational and business sectors
· Understand customers’ human capital needs and provides recommendations on services and products
· Provide information to customers regarding services and products and/or an orientation on available systems and other services including Work Experience, On-the-Job Training and Apprenticeships
· Identify opportunities for training and coordinate the effective delivery of training
· Coordinate with appropriate third parties to ensure effective services are delivered to employers
· Maintain detailed records of outgoing and incoming calls as well as follow-up information and outcomes.
· Intercept and respond to customer complaints or concerns with products/ services offered and seek to resolve problem while adhering to company and workforce board policy.
· Persuasively engage the customer in conversation to explain how the offered products/ services will add value to their company success.
· Ask relevant and leading questions to better understand the customer’s needs and recommend the best product/ service for their staffing purposes.
· Respond to issues assigned by leadership and ensure customer satisfaction
· Performs related responsibilities as required

 

 

CANDIDATE REQUIREMENTS:

  • A minimum of two years’ experience or a degree in Business Administration, Communication or Marketing (preferred)
  • Exceptional interpersonal and communication skills and ability to collaborate effectively with executives
  • Be comfortable with high volume sales/ marketing phone calls
  • Have a relaxed and confident telephone manner, and strong communication, negotiation, and persuasion skills.
  • Have ability to close sales and achieve monthly targets
  • Proficient in Microsoft Office suite – strong PowerPoint and Excel skills critical
  • Excellent analytical and problem-solving skills
  • Ability to pass a background check and acceptable driving record
  • Able to work in and promote a drug free environment
  • Preference for veteran applicants

 

#EMPHP

 

COMPENSATION:

Starting salary $50,000



Posted On: Tuesday, October 4, 2022



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