Shape What’s Next
This isn’t just a role you join — it’s one you shape. The right candidate will help foster a culture where every voice is valued and empowered. If you’re unsure whether you check every box, consider this your invitation to explore the opportunity. As a Delivery Manager, you’ll oversee a portfolio of projects, taking full ownership of delivery, team leadership (including hiring and performance management), client engagement, and growth.

What You Bring

• Project & Delivery Management – 5+ years of project management experience, including 3+ years specifically in Technical Delivery or Program Management in software consulting or outsourcing settings.

• Client-Focused Approach – 5+ years managing executive-level stakeholders, with a track record of client retention and account expansion.

• Team Leadership – 5+ years leading teams through the full lifecycle, including hiring, performance coaching, and team development.

• Agile & Remote Expertise – Proven success managing distributed Agile teams, including global and third-party collaborators.

• Technical Foundation – Background in software development, QA, or engineering with the ability to navigate technical constraints and trade-offs.

• Change & Process Management – Experience driving both legacy system migrations and greenfield product launches.

• Strategic Thinking & Problem Solving – Skilled at identifying bottlenecks, mitigating risks, and executing improvements.

• Strong Leadership & Communication – Executive presence with the ability to lead strategic conversations and build trust at all levels.

• English Fluency & Travel Flexibility – Ability to travel up to 4–6 weeks per year to meet with U.S.-based clients.

Your Impact

• Client Engagement – Act as the main point of contact for U.S.-based clients. Ensure transparent communication, manage risks, and proactively explore growth opportunities.

• Project Ownership – Lead multiple projects from kickoff through delivery. Manage planning, execution, quality, and internal/client coordination.

• Team Building – Recruit, manage, and scale high-performing cross-functional teams. Foster a culture of trust, performance, and accountability.

• Leadership & Escalation – Navigate complex situations with clarity and data-driven decisions. Address conflicts and maintain alignment.

• Operational Excellence – Continuously refine delivery processes, implement best practices, and scale systems for future growth.

• Account Growth – Identify and pursue upsell and cross-sell opportunities. Meet Gross Profit Margin (GPM) targets and contribute to revenue goals.

• Risk & Quality Oversight – Proactively identify risks, enforce quality standards, and ensure deliverables consistently exceed expectations.

• Resource Optimization – Manage budgets, allocate resources efficiently, and maximize overall profitability.

• Travel & Connection – Travel 4–6 weeks per year for client engagements and internal team alignment.

 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Posted On: Monday, May 12, 2025