Shape What’s Next
This isn’t just a role you join — it’s one you shape. The right candidate will help foster a culture where every voice is valued and empowered. If you’re unsure whether you check every box, consider this your invitation to explore the opportunity. As a Delivery Manager, you’ll oversee a portfolio of projects, taking full ownership of delivery, team leadership (including hiring and performance management), client engagement, and growth.

What You Bring

• Project & Delivery Management – 5+ years of project management experience, including 3+ years specifically in Technical Delivery or Program Management in software consulting or outsourcing settings.

• Client-Focused Approach – 5+ years managing executive-level stakeholders, with a track record of client retention and account expansion.

• Team Leadership – 5+ years leading teams through the full lifecycle, including hiring, performance coaching, and team development.

• Agile & Remote Expertise – Proven success managing distributed Agile teams, including global and third-party collaborators.

• Technical Foundation – Background in software development, QA, or engineering with the ability to navigate technical constraints and trade-offs.

• Change & Process Management – Experience driving both legacy system migrations and greenfield product launches.

• Strategic Thinking & Problem Solving – Skilled at identifying bottlenecks, mitigating risks, and executing improvements.

• Strong Leadership & Communication – Executive presence with the ability to lead strategic conversations and build trust at all levels.

• English Fluency & Travel Flexibility – Ability to travel up to 4–6 weeks per year to meet with U.S.-based clients.

Your Impact

• Client Engagement – Act as the main point of contact for U.S.-based clients. Ensure transparent communication, manage risks, and proactively explore growth opportunities.

• Project Ownership – Lead multiple projects from kickoff through delivery. Manage planning, execution, quality, and internal/client coordination.

• Team Building – Recruit, manage, and scale high-performing cross-functional teams. Foster a culture of trust, performance, and accountability.

• Leadership & Escalation – Navigate complex situations with clarity and data-driven decisions. Address conflicts and maintain alignment.

• Operational Excellence – Continuously refine delivery processes, implement best practices, and scale systems for future growth.

• Account Growth – Identify and pursue upsell and cross-sell opportunities. Meet Gross Profit Margin (GPM) targets and contribute to revenue goals.

• Risk & Quality Oversight – Proactively identify risks, enforce quality standards, and ensure deliverables consistently exceed expectations.

• Resource Optimization – Manage budgets, allocate resources efficiently, and maximize overall profitability.

• Travel & Connection – Travel 4–6 weeks per year for client engagements and internal team alignment.

Posted On: Monday, May 12, 2025