Position Summary: Responsible for providing high-level administrative support of Executives, Account Management, and Clinical Management teams.
I. Position Responsibilities: Essential
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Handle phone, email, postal mail inquires and respond appropriately
• Draft and edit correspondence, articles, reports, and presentations; transcribe meeting notes
• Coordinate and manage special projects, including working collaboratively with staff to ensure projects meet deadlines.
• Maintain schedules, calendars, meeting invitations, and appointments day to day and long-term management of meetings, priorities, and projects.
• Schedule all meetings and travel, including prioritizing meetings and communicating all relevant details to participants
• Collect and assemble information for presentations, projects, and strategic planning.
• Take on tasks to support the work of onboarding programs.
• Work as a member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals
• Collaborates with Human Resources to send all required labor law posters to program sites.
• Facilities good relationship with internal and external vendors/employees.
II. Essential Skills/Credentials/Experience/Education
• Candidates must have 5 years of experience in an administrative role, preferably with medical office experience.
• High school diploma or GED required.
• Must be detail oriented and have the ability to prioritize and multi-task.
• Strong communication skills (listening, writing, and speaking)
• Strong organizational skills (record keeping, time management, follow up)
• Excellent attention to detail and sense of urgency, with an emphasis on quality of work
• Intermediate Word, PowerPoint, Excel, and Outlook skills
• Proven ability to set priorities and work in a fast-paced environment
• Service minded
• Maintain confidential information
• Able to emulate Core Values
III. Preferred Skills/Credentials/Experience/Education
• Prior experience providing support to multiple people is required
• Prior experience working with physicians
• Comfortable working with confidential information
• Comfortable having difficult conversations with physicians
• Associates degree is preferred
IV. Mental and Physical Demands (per ADA guidelines)
Physical Demands:
• Sitting for long periods of time.
• Position also requires walking, standing, stooping or kneeling.
• Regularly required to use computer keyboard, mouse and telephone
• Lift and carry objects such as books and files weighing up to 15 pounds.
• Close vision work and ability to adjust focus.
Travel Demands:
• Minimal travel demanded.