Director of Information Services

Irvine Ranch Water District - Irvine, CA

Irvine Ranch Water District (IRWD) has established itself as a progressive, values-driven agency, with an international reputation for its leading-edge water recycling program, water use efficiency practices, water banking, urban water treatment, and energy storage.

Reporting to the Executive Director of Finance and Administration, the Director of Information Services ensures the efficient and secure operation of IRWD’s complex computer systems, servers, enterprise network infrastructure, other communications systems, and the cybersecurity environment to maintain and protect the security and integrity of the District’s data and infrastructure. This individual leads a team of 17, including three direct reports; manages an annual operating and capital budget of approximately $10M and provides excellent service to internal and external customers.

Essential job duties include:

  • Information Services (IS) Infrastructure – Provide leadership in setting strategic direction and objectives, design, implementation, execution, maintenance and training of the overall District’s IS infrastructure; monitor changes and advancements in IS technology and make recommendations for implementation to ensure the District remains a world class organization.
  • Information System (IS) User Interface - Provide leadership and training for technology and platforms to enhance the experience of internal and external customers; establish and maintain operating and development standards and service level agreements under which the department will function and provide service; in conjunction with the IS team, develop, administer, and enforce the District’s IS policies and procedures.
  • Cybersecurity - Ensure the protection of the District’s digital data and information systems through frequent and comprehensive reviews of and upgrades to the IRWD Cybersecurity Program; develop and coordinate programs and procedures to ensure overall security, confidentiality, integrity, and accessibility of data and network software.
  • Supervision - Direct and manage the activities of the IS department; select, train, and review performance of assigned staff; plan and assign work in alignment with the District’s corporate values; direct IS-related consultant selection and contracts; make appropriate recommendations regarding salary adjustments, promotions, and disciplinary action.
  • Internal Support - Collaborate with Senior Management and other staff across the District to understand each department’s IS needs; develop and implement IS solutions; provide training.
  • IS Steering Committee - Lead the District’s IS Steering Committee which consists of IRWD Senior Management and is structured to facilitate and promote a common understanding of current and future IS initiatives through the District.
  • Regulatory Compliance - Monitor existing and proposed federal, state, and local laws and statutes affecting IS standards; implement changes as necessary.

IRWD’s Director of Information Services performs a role that is vitally important to the District’s success and security. The ideal candidate is an information systems expert with extensive management and cybersecurity experience who provides excellent customer service to internal and external customers. This person has practical knowledge of Tier 1 ERP and CRM systems, is a strategic thinker, and stays up-to-date with advancements in technology and issues in the IS realm. Although this individual reports to work during normal daytime hours, they are available around-the-clock to respond to emergency situations.

The best qualified candidate will have excellent oral and written communication skills and will be effective in building trust and gaining the cooperation of others through discussion and persuasion. They will demonstrate leadership to District employees by setting an example of dedicated, professional, ethical, safety-conscious, high-performance work in a customer service oriented environment. Finally, this person will thrive in a progressive, supportive environment where hard-working people and creative ideas are highly valued.

Education, Certifications & Experience:

Requires a combination of education and experience equivalent to a Bachelor’s degree in Business Administration, Computer Science, or a related field AND ten (10) years of experience in cybersecurity, application, network infrastructure, and user support management. Five (5) years of experience in a supervisory capacity is required.

Salary: $135,315 - $202,308 per year, DOQ, plus an excellent benefits package.

Apply immediately at Resume review will be on-going and interviews will be scheduled as soon as a sufficient number of well-qualified candidates has been identified. For questions and inquiries, contact Cindy Krebs at or (562) 901-0769.

Posted On: Thursday, January 16, 2020

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