Community Health Worker Data Coordinator

Baltimore Corps - Baltimore, MD

Collect, analyze and report data for the Baltimore Health Corp Initiative.

Job Summary:

This is a temporary position (11 months) to increase the number of individuals who are trained with public health principles and to respond to COVID-19.

This job is part of a temporary citywide corps, Baltimore Health Corps, that is being created to address the economic and public health crises caused by COVID-19. Jointly led by the Baltimore City Health Department and the Mayor’s Office of Employment Development, the initiative will train and employ hundreds of residents in a time of record unemployment while supporting the city’s emergency public health response. The corps includes a contract tracing/community outreach team and a care coordination team.

The Mayor’s Office of Employment Development will provide job coaching to assist with the transition to permanent employment, as this is a temporary position. Legal and mental health services will also be available to all Baltimore Health Corps employees.

The COVID-19 Data Coordinator will be a part of the dynamic team that will be responding to the COVID-19 response at the Baltimore City Health Department (BCHD). Working closely with the program Director and Managers, the COVID-19 Data Coordinator assumes responsibility for COVID-19 care coordination data collection, data analysis, and outcome reporting. In addition, the position will provide administrative and programmatic support for the grant requirements under the direction of the Director. The position requires someone who is passionate about data and thrives on turning data into information that impacts program and business decisions.

The CHW Data Coordinator will also support the Community Health Worker (CHW) Care Coordinators in the creation of care coordination data collection. In addition, the CHW Data Coordinator will be required to follow all policies and procedures, and comply with training regarding confidential information related to personal information. As the needs of the response will change over time, the role of the Data Coordinator will also adapt to public health response needs.


Key duties & responsibilities

Data Collection:

  • Serve as the point of contact for Baltimore care coordination or contact tracing data collection from community health workers

  • Serve as the point of contact for data from other Baltimore Health Corps partners including:

    • Care Coordination partners such as the Maryland Access Point and HealthCare Access Maryland

    • Mayor’s Office of Employment Development (MOED)

    • Training partners

  • Organize and maintain data from a variety of sources and formats in a secure file

Data Analysis and Reporting:

  • Analyze care coordination or contact tracing data for monthly and quarterly reports

  • Coordinate data summaries with other existing Baltimore City Health Department data activities or partners including HealthCare Access Maryland, MOED, and any additional training partner

  • Produce data dashboards

  • Produce individual, team, and overall productivity reports in a format and on a schedule developed and agreed to with management.

  • Present data findings during monthly meetings with community partners, organizations, and funders

  • Complete data reporting requirements of the funder

  • Troubleshoot data discrepancies between various sources

Database Operations and Maintenance:

  • Maintain the resource information in the appropriate database

  • Work with the Director to ensure database is operational and collaborate with existing structures at Baltimore City Health Department, such as the Accountable Health Community program, or HealthCare Access Maryland

  • Develop training materials and procedures for data entry

  • Train and offer technical assistance to end users

  • Work alongside the technical team to ensure optimum functionality of the care coordination database

  • Ensure the data collection meets the standards to be HIPAA compliant and secure

  • Ensure reports from the care coordination database are submitted to funders on regular basis

Other Responsibilities:

  • Promote teamwork and good communication among all staff and volunteer team members

  • Interact with team and community members in a supportive and professional manner

  • Adhere to all Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards to protect member Protected Health Information (PHI) and maintain confidentiality

Preferred qualifications:

  • At least three years of data management experience

  • Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Advanced ability in using Microsoft Excel to summarize and graphically represent data

  • Ability to work in team/group setting and have the ability to express complex technical concepts effectively

  • Adept at queries, report writing and presenting findings

  • Experience training end-users of data systems

  • Knowledge of community health problems

  • Excellent oral and written skills

  • Excellent communication and interpersonal skills, empathy, needed to provide effective collaboration with internal team members and external partners

  • Proficiency with MS Office and database systems

  • Ability to handle confidential information with discretion and professionalism

  • Ability to exhibit a professional, positive attitude and work ethic

  • Critical thinking and sound judgment

  • Bachelor’s degree or equivalent and 3 years’ combination of education and experience in data management, or the equivalent (preferred, but not required)


This position will be a temporary contractual position and will include a health insurance stipend.

Posted On: Thursday, June 4, 2020
Compensation: $55,000 per year

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