COVID Connect Data Clerks

Baltimore Health Corps - Baltimore, MD

This job is part of a temporary COVID response program that is being created to address the public health crises caused by COVID-19. Led by the Baltimore City Health Department, the COVID Program seeks to identify qualified personnel to fill a wide variety of roles in support of effective management of the COVID-19 pandemic. Working in a fast-paced and dynamic setting, COVID program staff will support case investigation, outbreak investigations, coordination of testing and sharing of results, organization of care services, and management of the COVID program.


The COVID Connect Data Clerk will be a part of the dynamic team that will be responding to the COVID-19 response at the Baltimore City Health Department (BCHD). The COVID Connect Data Clerk will ensure the routine and accurate reporting of data related to complex COVID-19 cases, as part of the conversion and care coordination team. Working in the online COVID Link database, COVID Connect Data Clerk will support data collection, data analysis, and outcome reporting. In addition, the COVID Connect Data Clerk will be required to follow all policies and procedures, and comply with training regarding confidential information related to personal information. As the needs of the response will change over time, the role of the COVID Connect Data Clerk will also adapt to public health response needs.


Data Collection:

  • As part of the care coordination and conversion team, serve as the point of contact for Baltimore care coordination and conversion data collection from case investigation and outbreak investigation teams

  • Organize and maintain data from a variety of sources and formats; ensure data is entered and tracked correctly in the COVID Link Platform

  • Troubleshoot data discrepancies between various sources

Database Operations and Maintenance:

  • Maintain the resource information in the COVID Link database

  • Ensure the data collection meets the standards to be HIPAA compliant and secure

  • Adhere to all Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards to protect member Protected Health Information (PHI) and maintain confidentiality

Required Knowledge, Skills, and Abilities:

  • Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Advanced ability in using Microsoft Excel to summarize and graphically represent data

  • Ability to work in team/group setting and have the ability to express complex technical concepts effectively

  • Adept at queries, report writing and presenting findings

  • Knowledge of community health problems

  • Excellent oral and written skills

  • Excellent communication and interpersonal skills, empathy, needed to provide effective collaboration with internal team members and external partners

  • Proficiency with MS Office and database systems

  • Ability to handle confidential information with discretion and professionalism

  • Ability to exhibit a professional, positive attitude and work ethic

  • Critical thinking and sound judgment

Required Experience:

  • Requirements - Graduation from an accredited high school or possession of a GED certificate and one year of office and administrative support experience using office automated equipment.

  • Equivalencies - Equivalent combination of education and experience.

Posted On: Thursday, July 9, 2020
Compensation: $35,000 per year

Apply to this job
  • *
  • *
  • *
  • Application Questions
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • *
  • Baltimore City Employment Questions
  • *