Our client is seeking an Operations Manager for its Houston Service Center. This position will report to the Area General Manager and be responsible for driving continuous improvement throughout all facility operations, including customer satisfaction, quality, safety, productivity and employee relations in an Electric Motor and Generator repair facility. The Operations Manager will also be responsible for the management of supervisors, and technicians, equipment and materials to achieve both daily and long-term production objectives. This is a highly visible, high impact position where a successful candidate will have the opportunity to play a decisive role in the future success and growth of the organization.
Bachelor’s degree in Engineering, Industrial Technology or Manufacturing Management, preferred
15+ years of total production or maintenance management experience or equivalent
Knowledge of machining and mechanical repair of metals
Generator and/or motor repair or related product lines preferred
MS Office Suite and production MRP system experience
Exposure to continuous improvement operating cultures (Lean, 5S, Safety, High Engagement Work Systems) preferred
Direct the hourly workers to work safe and actively participate in all site-specific safety audits, incident reports, training, JHAs, LOTOs, housekeeping and inspection activities.
Encourage, support, and enable shop staff through servant leadership while listening to and taking input from the skilled workforce and fostering teamwork
Be an effective communicator who possess the experience and people skills to keep the team focused on the customer and continuous improvement in the processes, skills and team performance that differentiates company from the competition.
Plan, direct, and coordinate hourly labor requirements on the shop floor to support the incoming tear downs, inspections, production repair jobs and field service jobs.
Participate in the day to day management and own the labor component to participate in planning the labor to support the production schedule taking into consideration overtime rush jobs and vacation schedules.
Be cross trained in the other functions of the management team duties and is responsible for labor, consumable supplies and cost control.
Develop and evaluate project specific work plans and customer communication reporting requirements.
Assist to coordinate customer job inspection visits to ensure work is being safely performed to schedule and specification.
Ensure that all customer requirements such as inspections, data collection and delivery of materials are being met.
Assist customers performing service center certification audits.
Lead the continuing development of the Quality Program by adding support and development of documentation, work instructions and process standards where needed and improving existing processes.
Support quality focus on jobs deemed high risk due to their complexity, infrequency or skill set of the team.
Lead the effort to improve Key Customer Facing Metrics: (Quality, Time to Quote, Approval to Ship and Ship to Invoice) as well as Key IPS Metrics: (Safety, Margin Performance vs. Work Plans, Labor Utilization, Direct and Indirect Costs).
We are currently interviewing candidates for this position. If your experience matches the description above, submit your resume by clicking on the “apply” button below. We will contact all eligible candidates for a face-to-face interview with one of our representatives. If you have any questions about this position, please don’t hesitate to contact us at 225.773.5278
If your profile does not match this job description, we still encourage you to reach out to one of our representatives, so we can learn about your professional aspirations for future job openings.
Bemana provides recruitment services to companies in the power industry while also helping job seekers advance their careers with companies that share their values. Through a rigorous selection and interviewing process, we are focused on growing companies with employees that are committed to their mission and passionate about their products and services.
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