Executive Director and Director of Weatherization
Northeast Employment and Training Organization (NETO)
- Vermont, United States
Dear prospective candidate:
Please note that the incumbent will divide their time between NETO's main office in Newport, and the satellite office in St. Johnsbury, visiting project sites in the tri-county service area, and attending meetings at the statehouse and with other organizations and the public throughout Vermont. In light of the travel requirements, a valid driver's license and reliable vehicle is required.
An offer of employment will be conditioned upon acceptable credit and criminal background checks and a good driving record.
Compensation and Benefits: NETO will offer a compensation package that includes a base salary within the hiring range ($75,000-$90,000), and benefits that include generous paid time off; 80% paid health insurance; 100% paid dental, vision, and life insurance; a Flexible Spending Account; contributions to a Health Reimbursement Account; and a retirement plan.
For over 40 years, Northeast Employment and Training Organization, Inc. (NETO) has delivered educational and charitable programs to low-income Vermonters, especially older Vermonters, people with disabilities and families with children, in Orleans, Essex, and Caledonia counties. Through our Weatherization program, we’ve helped over 10,000 households save money by improving the energy efficiency of their homes, resulting in lower heating and utility bills.
NETO is a private, non-profit with an administrative office in Newport, a second location in St. Johnsbury, 24 employees, and $2.3MM in annual operating revenues. The organization is seeking a new E.D. following the departure of our long-time Executive Director at the end of 2020. Our dedicated Assistant Executive Director and Fiscal Director are co-managing the organization on an interim basis. The incumbent will divide their time between the duties of Executive Director and Director of Weatherization.
Our service offerings include:
- Comprehensive "whole house" assessments of energy-related problems.
- State-of-the-art building diagnostics, including blower door, carbon monoxide, and heating system testing and infrared scans; and
- "Full-service" energy-efficient retrofits, including dense-pack sidewall insulation, air sealing, attic insulation, heating system upgrades and replacements.
The Executive Director serves as the chief administrator of both the organization as a whole and the weatherization program itself, providing leadership, and directing and overseeing all functions of NETO in accordance with goals and policies set by the Board of Directors. Direct reports include the Fiscal Director, Deputy Director, Program Directors, and Efficiency Coach.
EXECUTIVE DIRECTOR DUTIES AND RESPONSIBILITIES
Organizational Leadership and Management
- Plan, implement, oversee and/or administer, coordinate, monitor, evaluate, troubleshoot, and modify all programs, services, and operations systems as necessary, to best serve the agency’s mission.
- Delegate responsibility for managing and supervising various agency programs, activities, and functions to direct reports.
- Initiate, coordinate, and carry out a variety of key short- and long-term strategic planning and reporting tasks, including the compilation and analysis of a wide variety of relevant data.
- Direct and oversee appropriate recordkeeping and reporting systems pertaining to all areas of responsibility and prepare/supervise the preparation of a variety of key reports for internal and external use.
- Approve expenditures for large repair and maintenance items related to facilities, equipment, and technology, ensuring safety and security of employees and clients, as well as the protection of property.
External Relations and Advocacy
- Represent NETO to, and work closely with, government agencies, businesses, and individuals in carrying out various public relations/information sharing responsibilities, programming, advocacy, grants management, and general administrative functions.
- Represent the agency to national and regional organizations with similar goals and interests and attend various professional meetings and conferences.
- Keep abreast of, interpret, and ensure compliance with applicable government statutes, regulations, notices, and memoranda.
- Supervise direct reports and provide oversight for leadership and management of indirect reports throughout NETO, striving for a work culture characterized by mutual respect, trust, professionalism, pride, high job satisfaction and staff morale, provision of quality services, and achievement of organizational goals.
- Oversee development and implementation of human resources practices, policies, and programs, including: the employee handbook; compensation; benefits; hiring and orientation; training and development; performance planning and evaluation; and employment separation.
- Plan and conduct regular staff meetings and other communications.
- Work with the Board to carry out NETO’s mission by defining long- term goals and short- term objectives.
- Provide administrative leadership for, and staff support to, the Board and its committees, attend Board and committee meetings as requested, and perform a wide range of Board liaison functions.
Financial Management (in conjunction with Fiscal Director)
- Develop annual operating budget, present for Board review and approval, and administer throughout the fiscal year.
- Play a lead role in long range fiscal planning efforts.
- Research and recommend major capital expenditures.
Oversee the following:
- Development, implementation, and administration of accounting, cash flow management, and financial reporting policies, procedures, and systems
- Investment of agency funds.
- Coordination of external audits.
- All fiscal grant program implementation and administration, principally through collaboration with the Vermont Office of Economic Opportunity’s senior program staff.
DIRECTOR OF WEATHERIZATION
Responsible for the strategic and ongoing planning, implementation, day-to-day management, supervision, grants, fee-for-service contracts, reporting, recordkeeping, monitoring, and evaluation of all NETO weatherization services and operations, including: the Weatherization Assistance Program (WAP), Emergency Heating System Grant Program (EHSGP), Efficiency Vermont (EVT) electric efficiency programs, and other potential Grants.
DUTIES AND RESPONSIBILITIES
- Clearly communicate with staff to promote a shared understanding of program philosophy, rules, procedures, work goals and performance expectations.
- Foster a work culture of respect, trust, professionalism, pride, high job satisfaction and staff morale, provision of quality services, and achievement of program goals.
- Ensure necessary staff training to meet program goals and promote professional growth.
- Engage and encourage staff to achieve highest quality work performance through orientation, mentoring, and effective performance management and evaluation.
Programs and Services
- Oversee, monitor, and evaluate all aspects of program planning, operation, service provision, and management of grants and contracts, ensuring high program quality and compliance with all local, state, and federal programmatic, fiscal, and reporting requirements.
- Regularly visit job sites, work alongside crews and auditors, talk with clients, and take other measures to ensure that production goals are met within budgets and in compliance with grant requirements.
- Lead strategic planning based on assessment of community needs, market opportunities, and available funding opportunities to develop new programs that serve the mission and strengthen the Agency.
- Develop and monitor department and grant budgets, production projections, and operational workplans, reporting to funders, internal services, and board of directors.
- With the Project Manager, track and assess job completion rates, job cost averages, job labor hours, and overall job productivity, quality, and customer satisfaction.
External Relations and Advocacy
- Represent the Department’s and Agency’s interests in public affairs, serving as an effective advocate and public spokesperson for the Wx program and for low-income Vermonters, taking a leadership role in weatherization, energy efficiency, and other low-income energy policy arenas, including legislative and policy development.
- Attend regular WAP network meetings.
Participate in meetings, retreats, conference calls and other activities with OEO and the state Wx program network, and other related entities to enhance the effectiveness of Wx programs.
Education, Experience, and Knowledge
- Minimum ten years of relevant experience, including three years managing people, programs, and budgets; or a combination of education and experience from which comparable knowledge and skills are acquired.
- Significant experience with business and project management, and keeping multiple, concurrent projects on time and within budget.
- Bachelor’s degree in human services, business, or other related discipline.
- Broad and in-depth knowledge of human service agencies, including funding, administration, grants management, and operations.
- Extensive knowledge of energy efficiency programs and low-income energy issues.
- Understanding of building construction and materials and the principles of energy efficient retrofits.
- Familiar with basic concepts of home rehabilitation, energy conservation, and related technology.
Knowledge, Skills, and Abilities
- Program and operations planning, evaluation, administration, organization, fiscal and people management.
- Analytical and problem-solving skills.
- Excellent organizational skills to maintain data flow, electronic files, and paper files, with job-based systems and multiple funding sources.
- Effective verbal, written, and interpersonal communication skills, including the ability to tactfully navigate strong personalities and differences of opinion.
- Proficient with Microsoft Office Suite.
- Knowledge of, and sensitivity to, the needs of low-income Vermonters.
- Ability to establish and maintain working relationships with the following groups:
- NETO and agency staff.
- Government agencies, community leaders, and the general public.
- Board of directors (preferred)
- Ability to maintain confidentiality with regard to client and personnel issues.
- Ability to apply good formal and informal teaching, training, and advisory skills with diverse audiences.
- Positive, mature, diplomatic, and motivated to reduce the energy burdens of low-income Vermonters.
- A commitment to social justice and to working with families with limited financial resources.