RESPONSIBILITIES

• Owns field operation deliverables and executes operation work plans to achieve O&M targets.
• Identifies resources needed for field operations and assigns individual responsibilities.
• Ensures operational activities are delivered on a standard and quality basis to achieve Service Level Agreement.
• Manages day-to-day operational activities.
• Manages Operations Standard Day meetings and SLA reviews.
• Reviews deliverables prepared by field teams before sharing them with a client.
• Effectively applies and enforces Operations standards.
• Ensures operational resources are properly maintained in an acceptable
  manner.
• Minimizes risk exposure on field operation activities.
• Ensures full compliance with health and safety regulations.
• Communicates regular operational updates to Clients.
• Oversight and mentoring of your team.
• Determine the objectives and measurable targets upon which field operations will be evaluated at their completion.
• Manages Operational costs by forecasting field operation
• requirements; preparing budgets; scheduling expenditures; analyzing variances; initiating corrective measures.
• Achieves operational objectives by proposing strategic plans through performance reviews and preparing improvement plans.
• Ensure field works are delivered at desired quality to meet customer standards.
  
• Resolving problems, reviewing trends, determining improvements, and implementing change.
• Conducts audits in all aspects; sites quality; field resources and human
  resources

 

OTHER RESPONSIBILITIES

• Prepares operational reports for internal framework and customer needs
• Work with other O&M Managers to ensure that services are delivered collectively.
• Establish appropriate field operations KPIs as the basis of demonstrating quality operations delivery.
• Conduct Performance Evaluations of field teams and Subordinates.
• Responds to other duties assigned by the Line Manager.
• Ensure the workplace conforms to health and safety requirements.
• Responsible to oversee the implementation of safety statements.
• Responsible for ensuring that good case practice on HSE compliance is always followed.
• Responsible to participate in SHERQ meetings, audits as well as random site inspections to ensure compliance.
• Responsible for always ensuring enough resources are allocated to implement HSE policy requirements.

 

SUPERVISORY RESPONSIBILITIES

• Supervises the work of subordinates in the department to ensure they perform their work effectively.
• Establish an interface between the field task force and top management.
• Supervises all field staff concerning operations standards and procedures.
• Working independently or in a team under comprehensive
• organizational guidelines to achieve unit objectives.
• Utilization of significant resources from other work units to perform the job's functions.
• Prepares succession plans and mentors subordinates to strengthen the future organizational structure.

 

REQUIREMENTS

• Bachelor’s degree or Diploma in Engineering or a related discipline is required.
• Prior experience working in the telecom sector is preferred.
• A recognized Operations Management Qualification.
• At least 5 years of experience preferably in the telecom sector.
• Telecommunication and managed service background.
• Prior experience working in a similar position in the telecom sector is preferred.
• Managing budgets and expenditures.
• Suitable client-facing skills incorporating significant commercial experience.
• Strong financial knowledge along with a highly developed understanding of operations processes and tools.
• Competence in document preparation using MS office, data collection, and MS PowerPoint for presentations and posters

 

SKILLS AND ABILITIES

• Communicate effectively, verbally and in writing, to a diverse audience.
• Plan, organize, and prioritize work.
• Assign and supervise the work of others.
• Demonstrate the highest level of ethical behavior.
• Remain flexible to adapt to changes in the work environment

Posted On: Monday, October 31, 2022
Compensation: 4,500,000 GROSS PAY