Employee Benefits Senior Account Manager REMOTE

Buckingham Search - Evanston, IL

Buckingham Search is partnering with a full-service employee benefits brokerage and consulting firm to help find the face of the company!

They are seeking an Account Manager or Senior Account Manager (for the right person) to help service their clients.

Things to be excited about:

  • Competitive salary and bonuses
  • Work from home
  • Full employee benefit and retirement package
  • PTO Benefits
  • Flexible summer hours

Essential Duties and Responsibilities

  • Developing and maintaining respectful relationships with clients and associates
  • Responding to questions from our clients and their employees related to their benefit plans, including high level coverage questions. We are looking for a “people person” who is passionate about working with clients
  • Researching and resolving client claims and billing issues within a timely manner, escalating as needed
  • Processing enrollment changes, terminations, applications and verifying employee enrollment status as needed
  • Communicating with our carrier partners and vendors to ensure we are meeting our client’s expectations
  • Gathering high level client data such as census information
  • Assisting with company projects designed to improve efficiency and quality
  • Reconciling of invoices between carrier vendors and employee enrollments to ensure accuracy
  • our group clients and their employees’ enrollment selections
  • Managing and servicing over 500 corporate clients
  • Lead face of the company as being first point of contact for clients and assuring their employees are top priority

Education and/or Experience

  • Having a high-level understanding of health insurance and employee benefits, including the Affordable Care Act
  • The ability to analyze multiple group accounts and work with multiple clients simultaneously
  • Having a strong proficiency in MS Outlook, Word and Excel
  • Having strong problem-solving skills and strong verbal and written communication skills
  • Detail oriented and extremely organized
  • The ability to work independently as well as work with a team
  • 3+ years of industry experience preferred
  • Bachelor’s Degree is required

Posted On: Tuesday, May 18, 2021

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