Buckingham Search

Operations Manager - Internal Audit

Buckingham Search - Chicago, IL

In this role, you’ll have the opportunity to develop, implement and mature Internal Audit Department (IAD) operations to support critical activities for the organization and IAD.


  • Develops new or existing operational strategies to enhance processes to increase value and efficiencies for the organization and other entities
  • Encourages team members and business partners to optimize the technology tools available and collaborate for a positive experience
  • Assists the team to meet IAD strategies and goals in a timely and efficient manner
  • Champions process re-engineering by challenging the status quo of current processes and implements improvements or alternatives
  • Builds and recommends enhancements for current Internal Audit (IA) Group record keeping on the IA SharePoint site(s), IA directory and other workflow tools like MS Teams
  • Ensures timely and accurate reporting of IA activities, performance and other metrics for IA and Audit Committee reporting
  • Assists with overseeing, validation and execution of a variety of ongoing internal and external project management (e.g. tracking completion of audit processes and deadlines)
  • Manages procurements and vendors on behalf of IA with vendor management
  • Liaison to internal and external inquiries and requests for information whether from internal audit, Federal Housing Finance Agency (FHFA), other departments within Group, Legal or the SOX group; may recommend appropriate procedural changes
  • Performs research for ad hoc business initiatives/assignments, including gathering, compiling and analyzing information
  • Serves as primary representative for Group to communicate updates and coordinate planning, reviews and testing for activities such as Business Resiliency, Record Retention and other significant initiatives impacting the group
  • Maintains the department policies/procedures manual and records; organizes annual review; processes ongoing updates
  • Continuous training to develop professional, technical and subject matter expert skills
  • Manages compliance to the Audit Committee charter
  • Develops and coordinates Audit Committee (AC) meeting materials with IAD team and other key stakeholders
  • Manages the communication (e.g. surveys, presentation development) and events between Chief Audit Executives at the various entities


  • Minimum 5-7 years of compliance or operational management experience
  • Bachelor’s degree is preferred
  • Prior financial or auditing experience in Banking or Financial Services is preferred
  • Must be proficient in MS Office with sound proficiency with PowerPoint and Tableau
  • Familiarity with or ability to quickly acclimate to other data analytics/ visualization tools, such as MS Access, CVent, Tableau, Survey Monkey and SharePoint
  • Strong data analysis and data presentation skills
  • Proactive, highly organized, efficient individual with effective time management skills and ability to multi-task
  • Highly professional, accountable person with strong attention to detail; self-starter, dependable and flexible
  • Ability to work under pressure and meet competing deadlines
  • Excellent written and verbal communication and interpersonal skills
  • Ability to interact and develop trusted relationships with internal and external stakeholders

Posted On: Friday, April 14, 2023

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