Client Services Representative I- San Diego, CA

Canon Recruiting Group - San Diego, CA, United States

POSITION: Client Services Representative I

(Experience with lost control services a plus!)

FULLTIME

LOCATION: San Diego, CA (Only candidates living in or near San Diego, CA will be considered as this is an in-office position. 

SCHEDULE: Monday-Friday 

PAY RANGE: $18-25/hr. 
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)

JOB DESCRIPTION:

Supports the processes and systems related to the servicing of clients and support of employees and consultants regarding loss control services. Supports in the delivery of administrative and operational assistance designed to promote revenue growth, productivity, and exceptional levels of client satisfaction. Provides team members with the appropriate assistance and motivation to enable their success.

 

Support and monitor the service process for the client community. Responsibilities include acting as quality assurance manager for the client, maintaining service level agreements that support the client needs, acting as a liaison to employees and consultants to assess completion of assignments.

JOB RESPONSIBILITIES: 

  1. Support team members in opportunities for process simplification and improvements.
  2. Provides input in the creation and monitoring of key process improvement measurements.
  3. Provides exceptional support to both external and internal customers.
  4. Support team members to improve their skills and knowledge through feedback on submitted reports (or items).
  5. Involves fellow team members in collaborative or team-empowered decisions based upon the company’s decision making guidelines.
  6. Support the department on team goals, action plans, and time tables.
  7. Review, update and submit resources as needed.
  8. Be part of a team that redesigns workflow to better utilize resources.
  9. Develop and maintain effective business and personal relationships with all clients and management.

REQUIRED QUALIFICATIONS: 

Education/Experience: Associates’ degree in business management or related field; or equivalent experience, and three (3) years’ experience in risk and safety insurance industry (preferred).

 

Additional Eligibility / Qualifications

    •  Must authorize employer to enroll the employee in the California Employers Pull Notice Program for the duration of their employment Work Authorization/Security Clearance

    WORKING CONDITIONS:

    • May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
    • Use of computers and technology

     

    Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

    Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    The pay range for this position is listed above. Base pay information is based on market location.
    We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
    For individuals with disabilities who would like to request an accommodation, please email
    hr@canonrecruiting.com

     

     



    Posted On: Tuesday, June 18, 2024



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