PRACTICE ASSISTANT (72966)

New York,NY

M-F 7:45 AM -4:45 PM

Temp.To.Perm

Position Overview:

 

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medical’s standards operationally and financially.

 

Schedule is Mon - Thurs 7:45 - 4:45 and Fri 7:45 to 4:00.

Essential Duties and Responsibilities (including but not limited to the following):

• Provide quality Customer Service to the patients and visitors courteously and promptly.
• Verify and update patient account information according to Front Desk policy and procedures.
• Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
• Maintains work area and patient waiting room routinely and in a neat and orderly manner.
• Maintain knowledge of individual physicians scheduling requirements and preferences.
• Uphold a professional image and environment at the front desk.
• Provide patient support and respond to requests for information in a courteous and timely manner.
• Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
• Performs related work as required.

 

Qualifications and Education:

High School Graduate and minimum of two years’ experience in Customer experience, preferably in a medical practice environment.

 

Posted On: Sunday, December 18, 2022