PRACTICE ASSISTANT (71358)

Fishkill,NY

Overhire

M-F 8:00 am - 5:00 pm

Position Overview:

 

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medical’s standards operationally and financially.

This is a Front desk position for this year's Flu Clinic. The Practice Assistant will be responsible for checking patients into the clinic and also verifying insurance. The clinic will start on 9/19 with training the week before starting 9/12. The hours will be Mon - Fri 8:00 - 5:00 with one evening until 7:00 pm and rotating Saturdays from 9:00 am to 1:00 pm.

Essential Duties and Responsibilities (including but not limited to the following):

• Provide quality Customer Service to the patients and visitors courteously and promptly.
• Verify and update patient account information according to Front Desk policy and procedures.
• Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
• Maintains work area and patient waiting room routinely and in a neat and orderly manner.
• Maintain knowledge of individual physicians scheduling requirements and preferences.
• Uphold a professional image and environment at the front desk.
• Provide patient support and respond to requests for information in a courteous and timely manner.
• Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
• Performs related work as required.

 

Qualifications and Education:

High School Graduate and minimum of two years’ experience in Customer experience, preferably in a medical practice environment.

 

Posted On: Sunday, November 13, 2022