Clinical - Practice Assistant (72754)

Lake Success,NY

M-F 9:00 am - 5:00 pm

Temp.To.Perm

Position Overview:

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to the standards operationally and financially.

 

1 Dakota Drive Suite 110 Lake Success NY 11042 or 604 Franklin Avenue Suite 300 Garden City NY 11530

Essential Duties and Responsibilities (including but not limited to the following):

• Provide quality Customer Service to the patients and visitors courteously and promptly.
• Verify and update patient account information according to Front Desk policy and procedures.
• Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
• Maintains work area and patient waiting room routinely and in a neat and orderly manner.
• Maintain knowledge of individual physicians scheduling requirements and preferences.
• Uphold a professional image and environment at the front desk.
• Provide patient support and respond to requests for information in a courteous and timely manner.
• Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
• Performs related work as required.

 

Qualifications and Education:

High School Graduate and minimum of two years’ experience in Customer experience, preferably in a medical practice environment.

 

Posted On: Sunday, December 18, 2022