2nd Shift Warehouse CSR (3PL)

Champion Staffing and Recruiting - Louisville, KY

Champion Staffing and Recruiting LLC is hiring a Customer Care Representative. We offer a competitive base pay for this full-time role and an opportunity to work with one of the best companies in the industry.

The Customer Care Representative will be performing customer service duties such as processing customer orders, performing inventory records to check product availability and handling any issues on customer inquiries in a timely manner.

Hours: 3:30 to Midnight (May be required to work later than 12 in order to complete work for the day)

Pay Rate: $15.50 to start multiple pay raises in first year

Responsibilities of the Customer Care Representative:

  • Invoices and verifies accounts accurately and in a timely manner
  • Monitor faxes and distribute to appropriate persons
  • Prepare order for keying, review and resolve
  • Answer phone calls with a clear friendly greeting
  • Work with Bills of Lading
  • Provide product information to the customer
  • Verifies inbound receipts for accuracy
  • Builds and maintains customer relationships in a professional manner
  • Performs other duties as required

 

Required Qualifications of the Customer Care Representative:

  • Strong communication skills with the ability to read and speak English
  • Time management skills
  • Computer proficiency
  • Proficient with Excel and Word
  • Must be able and willing to complete a pre-employment basic math skills test
  • Must be able and willing to complete a pre-employment background check and drug screen

 

Preferred Qualifications of the Customer Care Representative:

  • High School Diploma or GED
  • Customer service experience in warehousing and/or logistics. (Preferably 3rd party logistics)
  • Experience working with Microsoft Word, Excel and Inventory Control System Software

 

Why Champion

This is an excellent position to begin your career path with an Industry-leading company! Success in this role leads to greater responsibilities and promotions! Each team member will play a part each and every day to satisfy the customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you challenged and engaged as we grow. Working with Champion is energizing and fun. We value respect and care about our team members.



Posted On: Wednesday, March 18, 2020
Compensation: $15.50



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