Learning and Development Consultant

Charm Fertility - Oakville, Ontario

Location: Remote with Some Flexibility to come into Oakville, ON or Etobicoke, ON

Job Type: Part-time – Contract

Salary: $30/hr

At Charm Fertility, our goal is to become the leading total woman’s healthcare destination. We’re patient-focused and enthusiastic about women’s health, which is at the heart of everything we do.

Together, we create an accessible, convenient, and consistently high-quality service through a savvy, confident yet clear, and simple team.

Our path ahead is one of miracles and heart. Every day, you will be creating special moments for our patients.

Why is this role important?

The Learning and Development Consultant is playing an essential role of providing encouraging active learning materials for development and training for the employees by applying the adult learning principles and software tools that encourage improvements in business performance.

Day-to-day activities:

  • Designing training and learning activities for the business (videos, printed material, scripts, and other tools as assigned).
  • Source relevant content from Subject Matter Experts (SMEs) and any other appropriate sources to address identified gaps.
  • Design and develop blended learning solutions including eLearning, training video scripts, print materials, and performance support tools based on accepted instructional design principles
  • Developing retaining and encouraging active learning content for further improvement in job performance.
  • Create instructional sound training materials that support the objectives identified by the Senior Change Consultants in the Learning Strategy
  • Apply recognized clinical development best practices to ensure comprehensive and delightful learning experiences that lead to measurable improvement in time to productivity, clinical retention, and satisfaction scores.
  • Maintaining a healthy, positive, and collaborative environment in the team.

 Who you are:

  • Bachelor’s Degree or equivalent experience in Learning and Development
  • Minimum 2-3 years of Customer Success (or Sales) Training experience, preferably in a healthcare or software sales environment
  • Excellent oral and written communication skills, including presentation, training, and building learning material.
  • Working proficiency with E-learning software.
  • Excellent proficiency with MS Office, google suite and CRMs
  • Knowledge of adult learning principles and techniques for training and development.
  • Ability to manage multiple tasks and deliver results in a fast-paced and changing environment
  • Ability to build trust and credibility at all levels of the organization
  • Previous experience in a Fertility environment will be an advantage

CHARM Group is an equal opportunity employer that is committed to employment equity and diversity in the workplace. We welcome all applications. Whether you identify as a woman, a part of a racialized/visible minority, aboriginal person, person with disabilities, person of any sexual orientation, or gender identity or gender expression. In compliance with the AODA, any person can request accommodations at any point in the hiring process if required.

Posted On: Saturday, November 26, 2022
Compensation: $30.00

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