System Administrator - Level 2

Clear Ridge Defense - Fort George G Meade, MD

Clear Ridge Defense is seeking a System Administrator - Level 2 to support our customer in Fort George G Meade, MD.

Required Skills:

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Experience in Windows and Linux administration
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Document in customers’ tickets
  • Manage the daily activities of configuration and operation of IT systems
  • Aid users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Also provide support for the escalation and communication of status to agency management and internal customers
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Update all required Risk Management Framework (RMF) databases such as XACTA, LatteArt, BISCOTTI, and others.
  • Participate in security testing in support of the RMF process
  • Add/delete software and hardware lists, review and complete Plan Of Action and Milestones (POA&Ms) to secure systems following an RMF review of systems for authorization/reauthorization.

Required Education/Experience:

  • Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
  • TS/SCI clearance with polygraph.

Certifications Required:

  • Security+

Additional Information:

Come learn how we take care of our team, and why we were ranked Inc. 5000 Magazine’s #140 Fastest Growing Company nationwide – ranking #5 in Maryland and #7 in Government Services!

Clear Ridge Defense is the premier service solutions provider supporting the Service and Joint cyberspace operations and intelligence community in three core areas of expertise:

  • Cyber Systems & Software Engineering
  • Cyber Intelligence & Operations Planning
  • Security Risk Analysis, Mitigation & Training

All delivered by highly talented and focused team members that are supported by an unmatched professional and family-oriented culture that leverages and builds on sound, proven principles.

Benefits Snapshot:

  • 100% Fully-Covered Health, Dental, and Vision Insurance
  • 100% Fully-Covered Short-Term and Long-Term Disability Insurance
  • 100% Fully-Covered Life and AD&D Insurance
  • Competitive and Flexible Paid Time Off (PTO) / Leave
  • 10 Paid Federal Holidays
  • $500 New Uniform Bonus for Transitioning Military
  • Monthly Tax-Free Cell Phone Stipend
  • Monthly Tax-Free Gym Wellness / Streaming Subscription Stipend to include Amazon Prime, Netflix, Audible, etc.
  • Competitive 401k Matching to plan for retirement
  • Free financial advising from qualified experts
  • Annual $5,000 Training Allotment
  • One-of-a-kind Referral Program: $5,000 per referral OR $250/mo indefinitely, with no limit to number of referrals
  • Business Development and Client Expansion Bonuses
  • Monthly Company-Paid Socials and Events


Posted On: Thursday, October 8, 2020



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