Specialty Clinic - Population Health Navigator FT Days

Coffeyville Regional Medical Center - Coffeyville, KS, United States

Coffeyville Regional Medical Center, or "CRMC", is a 25-bed, non-profit, critical access hospital serving Southeast Kansas and Northeast Oklahoma since 1949. As a rural hospital, CRMC is surprising because of its large size and wide variety of services. Although we can provide many of the same services you will find in a big city, we take great pride in our friendly and caring staff.

The Population Health Navigator will collaborate with the interdisciplinary team to grow, develop, and support the preventative health measures that support compliance by our patient population. Duties will include triaging and facilitating care to patients, patient and staff education, data collection, protocol development, ensuring compliance with guidelines and current measures by insurance payor. The Population Health Navigator must be able to work in a self-directed environment, with the willingness and ability to collaborate with other team members for primary care and the specialty clinic.


· Is accountable for the quality measures as the primary contact for all insurance payors and to CRMC Administration.
· Functions independently providing direct and indirect patient care based on the clinic processes for the patients in CRMC Medical Group.
· Will collaborate with all providers involved in the patient care treatment plan by utilizing knowledge of patient assessment, planning, intervention, evaluation, and insurance payor databases.
· Assist in having patient complete diagnostic tests ordered or prescribed by provider in timely manner.
· Assess and evaluate patients' needs for, and responses to, care rendered.
· Collaborate with Chronic Care manager to provide education as needed to the patients/family related to their chronic care diagnosis, diagnostic procedures, medication, and other complex aspects of the plan of care when appropriate.
· Collaborate with the clinical team to create a Plan of Care for all patients.
· Maintain confidentiality of all information according to HIPAA (Health Insurance and Portability and Accountability Act) and company policy.

The Population Health Navigator assumes other responsibilities as assigned.


  • Analytical ability to apply criteria and evaluate information to make decisions.
  • Strong verbal and written communication skills; and excellent interpersonal skills in teaming with patients, medical staff, and the public.
  • Detail oriented with proven ability to multitask.
  • Professional appearance and ease in developing rapport with others.
  • Strong verbal and written communication skills; and excellent interpersonal skills.
  • Accurate clinical assessment skills regarding patient medical conditions.
  • Ability to effectively communicate with patients, families, physicians, and hospital staff.
  • Computer skills including MSOffice, Outlook, Meditech, preferred.
  • Ability to read, analyze, and interpret common scientific and technical journals.


  • CMA or clinical experience preferred.
  • Valid driver’s license, required.
  • Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
  • Familiar with database metrics for quality reporting and tracking
  • Associates degree in healthcare field, preferred


Our comprehensive compensation plan includes, the following benefits.

  • Generous paid time off
  • Medical/Dental/Vision
  • Kansas Public Employees Retirement System (KPERS)
  • 403B Retirement Savings
  • Additional Voluntary Insurance
  • Federal Student Loan Public Service Loan Forgiveness Eligible Employer
  • Voluntary Short Term Disability
  • Employee Assistant Program
  • Free Indoor Walking Track & Gym

We are excited to learn about you and hope you join us on a shared mission serving every generation with patient centered, compassionate care. Please take a moment to visit our website http://https://www.crmcinc.org/ to learn how we make an impact through collaboration, innovation, and stewardship.

Coffeyville Regional Medical Center is an Equal Opportunity Employer. We are committed to creating a diverse environment. We believe that diversity and inclusion among our associates is critical to our success. All qualified applicants will receive consideration of employment without regard to race, color, religion, gender, gender identify, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need assistance or a reasonable accommodation, please contact Human Resources at HR@crmcinc.org or 620-252-1500.


Posted On: Tuesday, June 18, 2024

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  • CRMC is an Equal Employment/Affirmative Action employer. As such, CRMC is required by law to keep records on the composition of it's applicants and workforce. Completion of these questions is voluntary and not bearing on employment decisions.