THIS POSITION IS FULLY REMOTE. A NORTHERN CALIFORNIA RESIDENT IS STRONGLY PREFERRED.
ABOUT BETTER BUSINESS BUREAU (BBB)
The Better Business Bureau (BBB) is a nonprofit organization dedicated to promoting trust in the marketplace. BBB empowers businesses and consumers by fostering ethical business practices, enhancing consumer confidence, and providing dispute resolution services. The organization is committed to transparency, accountability, and fairness.
With a vision to create a trustworthy marketplace for all, BBB sets and upholds standards of trust while assisting businesses in achieving excellence through consumer education and advocacy.
Learn more about BBB’s impact on the business community here.
OPPORTUNITY HIGHLIGHTS
Salary Range is $220,000 - $260,000 (annual bonus opportunity)
Benefits include:
Major Medical Insurance (employee fully covered by BBB through Kaiser or by Medical Stipend via payroll to employee)
Dental Insurance available at extra cost to employee
Vision Insurance?available at extra cost to employee
Dental Reimbursement Program
Disability Insurance
401(k) Plan
Vacation/ Sick Time Pay
Paid Holidays (11 per year)
Remote Work: Work remotely in Northern California while leading a nationally recognized organization.
Strategic Leadership: Opportunity to shape and implement BBB’s vision, mission, and long-term strategy.
Impactful Role: Drive ethical business practices and marketplace trust, influencing millions of businesses and consumers.
YOU ARE
A savvy and strategic executive leader with a growth mindset.
A skilled relationship builder.
A talented and inspirational executive leader.
An articulate and seasoned public speaker.
Passionate about advancing the work of the BBB.
POSITION OVERVIEW
The President/CEO of BBB is the chief executive leader responsible for developing and executing strategic goals in alignment with BBB’s mission and vision. Reporting to the Board of Directors, the President/CEO oversees all aspects of organizational performance, fiscal health, and stakeholder engagement.
This role demands a visionary executive leader with strong operational expertise, a commitment to ethical standards, and the ability to foster innovation and adaptability in a dynamic marketplace.
REPORTING RELATIONSHIPS
The President/CEO reports directly to the Board of Directors and leads a team of four senior managers across various organizational functions including Senior Vice President of Operations, Director of Business Development, Director of Strategy and Planning, and Vice President of HR and Finance.
PRIMARY RESPONSIBILITIES
Strategic Executive Leadership
Develop and implement long-term strategic plans in collaboration with the Board.
Guide the organization’s vision, ensuring alignment with BBB’s mission to foster trust and integrity in the marketplace.
Assess market changes, introducing new programs and strategies that adapt to evolving consumer and business needs.
Stakeholder Engagement
Serve as the primary ambassador for BBB, promoting its mission and values to internal and external stakeholders.
Oversee and drive revenue generation through management of sales organization.
Build relationships with businesses, consumers, and community leaders to enhance BBB’s impact.
Ensure transparent and effective communication with the Board, staff, and external partners.
Financial Oversight and Strategy
Oversee fiscal operations, ensuring financial sustainability and transparency.
Provide timely and accurate analysis of budgets, trends, and financial reports to assist the Board in decision-making.
Drive improvements in budgeting processes and educate staff on financial priorities.
Operational Excellence
Establish and maintain organizational policies and procedures that enhance overall performance and effectiveness.
Foster a culture of innovation, accountability, and continuous improvement.
Ensure effective management of resources, including financial, technological, and human capital.
COMPETENCIES
Core Attributes
Visionary executive leader with high ethical standards and a strategic growth mindset.
Strong operational focus with excellent analytical and decision-making skills.
Effective communicator, mentor, and team builder.
Skilled in navigating remote work environments and fostering collaboration.
Articulate and comfortable public speaker.
Required
Bachelor’s degree or equivalent combination of education and at least 5 years of executive leadership experience.
Expertise in strategic planning, and stakeholder engagement.
Strong financial acumen and experience.
Proficiency in Microsoft Office and collaboration tools, including Microsoft Teams.
Preferred Qualifications
Experience working with Board members.
Experience working within membership organization.
EQUITY STATEMENT
Better Business Bureau serving San Francisco’s Bay Area and Northern Costal California, is committed to fostering a diverse workforce, and maintaining a workplace that is equitable, inclusive and safe for all employees. From recruiting practices, to pay and benefits, promotions, and all other aspects of employment, an environment of equity is of the utmost importance.
TO APPLY
For more information, or to apply for the BBB President/CEO position, please upload your resume and cover letter below.
All applications will be kept confidential, and every applicant will receive a response.
BBB is an Equal Opportunity Employer.