rtNOW Remote PAP Set Ups RT
Position Title: rtNOW PAP Set Up
Status: Full-time, 40 hours per week
Hour: Day/Evening/Weekend
Summary: rtNOW is a pioneer in bringing highly qualified telerespiratory therapists to the front of pulmonary care. Remote positive airway pressure device set ups are a growing field requiring individuals with experience and expertise in educating and assisting patients with their PAP machines. This position interfaces with patients, assisting them with all their PAP needs, and managing our durable medical equipment business. The position is virtual and is an area of service that allows respiratory therapists to interact directly with patients who have pulmonary disease.
Excellent communication skills via telephone, video chat, text or email are expected. Attention to detail, prompt, and accurate work is expected to serve both patients and support physician clinic staff deliver virtual remote patient monitoring follow up to avoid readmissions and to teach and support the patient. Respiratory therapists hired for this position work remotely and will be responsible for computer technology and stable Wifi access and will provide their own computer support.
Reporting: This position will report to the appointed supervisor within the rtNOW organization.
Position responsibilities:
Set-up patients with PAP equipment and supplies
Provide patient use instruction, follow up & troubleshooting of all CPAP set ups
Consult with patients/customers to answer questions regarding sleep therapy, equipment, risks, costs, and other general concerns
Responsible for patient compliance program including phone calls, data downloads
Interface with Providers to provide sleep therapy
Maintain medical databases, ensuring complete and accurate medical records and documentation
Strictly following policy and procedure to complete the remote patient monitoring tasks
Adhere to HIPAA guidelines
Required:
Minimum 5 years experience in respiratory therapy
Home health / durable medical equipment experience
Minimum Associate Degree in Respiratory Therapy
Registered Respiratory Therapy credential
Working Knowledge of Standards for cardiac support (BLS, ACLS, PALS, NRP)
State licensure in assigned service location as needed
Computer / Laptop with operating system no greater than 6 years old
Internet browser and desktop application use skills
Pre Employment Drug Screening
Physical demands:
Sitting, computer work, typing
Mental acuity to track patient details
Work environment:
Telehealth
Private home office / home workspace location