Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
Required: HS Diploma/GED
1 year experience
Must be a US Citizen and possess a Secret Clearance
About Us: CoreSys Consulting is a Veteran Owned Small Business (VOSB) working primarily within the US Department of Defense. The CoreSys leadership team has over twenty years of project planning, execution, and maintenance of Information Technology (IT) systems. We specialize in Custom Application Development , Enterprise Architecture and Governance, DoD Architectural Framework (DoDAF), Service Oriented Architecture (SOA), CIO Support, Application Transformation and Modernization, J2EE Solutions, Data Warehousing, etc. Employees are eligible to participate immediately in CoreSys Consulting Services competitive employee benefits package, which includes medical, dental, vision, disability and life insurance as well as participation in our 401k program with a company match.
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