Installation & Service Technician

CorTalent - Omaha, NE, United States

Position Overview:

HM Cragg, is an 100% employee owned company with an extremely impressive growth history with stock ownership increases of over 600% in the past 10 years! This position includes a $1,500 sign-on bonus, in-depth hands on training, paid travel expenses, as well as a company cell phone. They are looking to add a talented Omaha Installation & Service Technician to their team in Omaha, Nebraska.

The Omaha Territory Installation & Service Technician is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility. 


Reporting Relationship:  The Omaha Installation & Service Technician reports to the Director of Service. 



  • Performs additions, removals, and modifications on working equipment and circuits
    • DC Power Plant installations
    • BDFB/BDCBB Additions
    • VLA (Flooded) and VRLA Battery additions , removals and replacements
    • Secondary DC Power additions, removals and replacements


  • Performs the following work activities without supervision or direction:
    • Circuit modifications
    • Software additions or upgrades
    • Power transition work
    • Addition or removal of batteries
    • Addition or removal of circuits on working power distribution sources
    • Equipment testing and turn-up
    • Addition or removal of common systems equipment and hardware
    • Addition or removal of wiring connections on non-working equipment
    • Lead verification and continuity testing
    • Analysis of job specifications, drawings, and documentation
    • Be able to provide work assignments to Skill Level 1 and 2 Installers
    • Be proficient in preparing General, Detailed, and Combined Method of Procedure's (MOP's)
    • Be proficient in preparing a Job Information Memorandum (JIM)
    • Resolve job specification and/or drawing problems without assistance
    • Mark and correct office record drawings
    • Be able to perform in-process and final quality inspections


  • Has capability of being job site manager
  • Adheres to the installation methods and standards per Telcordia GR-1275-CORE  and/or customers' installation standards
  • Demonstrates proper operation of basic tools and test equipment
  • Supplies and organizes trucks with all equipment necessary to perform job functions at various sites.
  • Proactively  stays up to date on safety training,  compliance and knowledge of HAZMAT and DOT requirements
  • Continually trains and develops to advance to next levels of Installation and Field Technician 
  • Conforms to all safety standards
  • Perform other assignments as assigned



  • Must have a minimum of 6 years of experience or equivalent experience as determined by HMC management
  • Ability to take direction, communication and supervision from Manager and assigned Project Manager
  • Excellent communication and customer service skills
  • Excellent attendance record


Travel expectations:   

  • Required travel to customer sites out of town for overnight and/or extended periods of time


Posting Qualifications:

  • High school diploma or equivalent
  • Minimum of 6 years of industry experience
  • Minimum 2-year Electrical degree or equivalent experience preferred
  • Ability to work at various heights
  • Ability to lift 150 pounds repetitively  
  • Ability to obtain Class C Commercial Drivers License with Hazardous Material Endorsement within 90 days of hire
  • Must pass a physical exam, background check and drug test within 90 days of hire

Posted On: Friday, August 2, 2019

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