Identify special needs members through the completion of health screens and other resources
Work with community outreach/member advocates to coordinate member care
Educate providers and community resources on program components and available support services
Educate members with special needs to foster compliance with program and positively impact outcomes
Conduct site visits as appropriate for programs and provide support to other special programs
Develop and modify care plans in conjunction with member, member’s family and managing physician
Development of plan specific literature and education materials in conjunction with medical director and corporate oversight
Qualifications:Conduct screening and risk assessment interventions per program guidelines. Assist with non-medical aspects of the member’s care, including referrals to community resources.