Network Operations Center (NOC) Technician

Devoted Placement LLC - Charlotte, NC

Network Operations Center (NOC) Technician Position

We are currently looking for top notch-Network Operations Center (NOC) Technician who will monitor the monitoring notifications, and provide intervention and/or alerting and escalation.

The ideal candidate should be patient, proactive, with the drive and determination to learn about emerging network technologies.

RESPONSIBILITIES

  • Perform real-time systems monitoring of the server / network infrastructure hardware and operating systems using NOC toolsets.
  • Use the NOC toolsets to provide basic troubleshooting, initial triage, and escalation as needed.
  • Verify electrical power at sites experiencing outages by contacting on-site personnel and utility service providers.
  • Report leased network circuit outages to the appropriate carrier / provider.
  • Implement City network device and server changes that are within process change management workflow procedures if so agreed upon.
  • Provide weekly / monthly / annual reporting of server / network related activities.
  • Incorporate updates into the NOC operations guide

     

    CORE COMPETENCIES

  •  

     

    REQUIREMENTS

  • BS Computer Science or Information Technology a plus.
  • Network Operations Center (NOC) experience required
  • NOC and Managed Service Solutions - Auvik, Nagios, Cherwell


Posted On: Sunday, February 23, 2020



Apply to this job
or