Specializing in providing world class IT solutions, at small business prices is our goal.Our company is seeking a Senior Systems Administrator to lead and support the Decennial Systems of systems hybrid cloud infrastructure and its applications.The Network Operation Center/Operations team is responsible for monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations and maintenance activities of hybrid cloud resources.
Shift work and travel:
1st: 7am-4pm; 2nd: 3pm-12am; 3rd: 11pm-8am
4 week rotation (5 on/2 off), M-F,T-S,W-S,T-M,W-T,etc
Must be available for on-call support as required.
Ability to commute as required to 2 work locations: Greenbelt, MD and Bowie, MD.
Key Job Function:
Manage, coordinate, track, audit, report, process, assign and work tickets daily and across shifts
Serve as Tier 3 service desk escalation support to customers and application owners
Support the duties of the Network Operations Center (NOC); work with the NOC lead to execute and enhance NOC SOP’s
Manage, coordinate, implement and remediate security compliance and vulnerabilities
Provide system and application diagnoses to remediate issues while engaging other teams as needed
Provide advanced system and application access management support
Provide troubleshooting support for MFP’s and printers including device management and spooling
Develop/review SOP’s and other documentation for use within the operations team
Provide daily infrastructure analysis reports
Coordinate and manage NOC/SA staff schedules
8+ years of continuous and progressive hands on experience
10 years in a Linux environment
Bachelor’s degree in Computer Science or related field
Years of experience can be substituted for a higher level degree than the minimum required
ITIL v3.0 or Foundation Certifications highly desired
Microsoft and/or Red Hat certifications
Splunk training and certifications offered and must be completed within 90 days of team onboarding
Experience managing Microsoft Windows 2012 R2 in a medium/large (1000 + systems) domain env.
Proficient with Kerberos/Pam for RHEL integration into Microsoft Active Directory
Proficient at scripting using at least two languages: bash, sh, powershell, python, ruby,etc.
Experience managing, troubleshooting and administering VMware 5.5+ (vCenter/vSphere/vRealize)
Experience using NOC tools such as SolarWinds, AppDynamics, VMware VROps and/or Splunk
Knowledge of configuration and auto deployment tools (Ansible,Puppet,Chef,etc.) VMware Software
Knowledge of Citrix VDI, Oracle RDBMS/RDS, Weblogic, Tomcat, IIS, etc.
Experience with Amazon Web Services GovCloud (AWS) (EC2,S3,Snaps,Cloudwatch,etc.)
Experience supporting hyperconverged and converged infrastructure systems
Ability to develop advanced Excel spreadsheets using pivots and VBA macros
Devoted Placement provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Devoted Placement complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.