Bilingual Resident Advisor

DirectedLINK - Los Angeles, CA

Become a part of an exciting and dynamic organization that makes a difference in the lives of homeless families. We are seeking to hire a qualified worker to be on our residential team at our crisis shelter and transitional living program. This person will have the knowledge and/or experience working with youth development programs, supporting families in a shelter setting, and have a passion for helping others.


Residential Advisors (RA’s) are an essential and core position on our multidisciplinary team. All staff works together to facilitate safety and comprehensive programming for our shelter and transitional living program. RA’s facilitate day-to-day operations and duties by adhering to our Mission Statement, Five Principals, and the policies and procedures of the center. RA’s provide essential shelter supervision and support including triage of doors and phones, assessing safety, preventing and managing crises, upholding programmatic policy and procedure, documentation, light cleaning, and building maintenance, as well as being a positive adult role model for youth. Must want to work in a diverse and inclusive environment.



  • 1. Provide supervision of the shelter, including oversight and maintenance of the various areas of the facility.
  • 2. Safety awareness of situations and spaces.
  • 3. Perform day-to-day operations and duties in accordance with established policies and procedures.
  • 4. Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, and resource and referral inquiries.
  • 9. Develop knowledge of the current community resources available to clients.
  • 12. Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports.
  • 19. Be timely and present at all scheduled meetings, training, and shifts.


EDUCATION: Experience in a residential program. High School Diploma required.

Posted On: Friday, March 11, 2022

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