DirectedLINK

IT Field Operations Analyst

DirectedLINK - Cypress, CA

TITLE: FIELD OPERATIONS ANALYST

TYPE: CONTRACT-TO-HIRE

LOCATION: Cypress, CA

INDUSTRY: MANUFACTURING AND DISTRIBUTION; PUBLICLY TRADED

PAY: $25-$35 HOUR

COMPANY INFO

Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry.

· Great company culture with emphasis on collaboration and team building

· Growth opportunity

· Minimal outsourcing

ROLE: The Field Operations Analyst is responsible for providing on-site support to end-users by installing, configuring, troubleshooting, and maintaining various types of software and hardware in support of our business offices and warehouses.

REQUIRED & PREFERRED QUALIFICATIONS

· Bachelor’s Degree or equivalent work experience in a related field required

· 3+ years’ experience providing IT support in a warehouse/office environment required

· 3+ years’ experience with all Microsoft Office products required

· 3+ years’ experience supporting Warehouse automation products (Wireless access points, Thin Clients, RF scanners, and label printers) required

· 3+ years’ experience with various end user computing devices (PCs, Laptops, tablets, cell phones, and printers) from major manufacturing companies required

· Working knowledge and experience with troubleshooting network issues

· Excellent troubleshooting and analytical skills required

· Excellent customer service skills, with an ability to work with people with various technology backgrounds



Posted On: Tuesday, June 7, 2022



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