TITLE: FIELD OPERATIONS ANALYST
TYPE: CONTRACT-TO-HIRE
LOCATION: Cypress, CA
INDUSTRY: MANUFACTURING AND DISTRIBUTION; PUBLICLY TRADED
PAY: $25-$35 HOUR
COMPANY INFO
Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry.
· Great company culture with emphasis on collaboration and team building
· Growth opportunity
· Minimal outsourcing
ROLE: The Field Operations Analyst is responsible for providing on-site support to end-users by installing, configuring, troubleshooting, and maintaining various types of software and hardware in support of our business offices and warehouses.
REQUIRED & PREFERRED QUALIFICATIONS
· Bachelor’s Degree or equivalent work experience in a related field required
· 3+ years’ experience providing IT support in a warehouse/office environment required
· 3+ years’ experience with all Microsoft Office products required
· 3+ years’ experience supporting Warehouse automation products (Wireless access points, Thin Clients, RF scanners, and label printers) required
· 3+ years’ experience with various end user computing devices (PCs, Laptops, tablets, cell phones, and printers) from major manufacturing companies required
· Working knowledge and experience with troubleshooting network issues
· Excellent troubleshooting and analytical skills required
· Excellent customer service skills, with an ability to work with people with various technology backgrounds