We have a requirement for a IT Support Analyst II (Contract to Hire) based out of Cypress, CA. No ERP experience needed for this role

• IT certifications or equivalent work experience preferred

• 3+ years’ experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and hand held scanners

• 2+ years’ experience supporting the following applications and technologies preferred:

  • Trend Micro Antivirus

  • Citrix

  • Active Directory

  • TCPIP, DNS, DHCP, WINS

  • VPN client configuration

  • Microsoft Exchange/Outlook: Creating rules

  • Microsoft Excel: understanding Macros and formulas

  • Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues

  • Help Desk Incident Management Software

  • SQL or Microsoft Access database
  • Remote control tools – Bomgar preferred

• Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required
• Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
• See attached for a detailed job description

 

Other:

• CA Bill rate is $45-56/hour (potential conversion salary of $53,000-$70,000/annually)
• Contract duration is 6 months with an option to convert
• Position is a full-time, Monday thru Friday. Work hours are based on a shift:
• CA work shift: 7:30 AM – 4:30 PM PT
• Schedule for training ONLY (approx. 3 weeks): 5:00 AM – 2:00 PM PT

Posted On: Wednesday, February 9, 2022