Business Systems Analyst

DirectedLINK - Santa Fe Springs, CA

TITLE: SYSTEMS SPECIALIST

TYPE: PERMANENT

LOCATION: SANTA FE SPRINGS, CA / HYBRID SCHEDULE (2 DAYS ONSITE / 3 REMOTE)

INDUSTRY: LOGISTICS

** TRAVEL CAN BE UP TO 30-40% (MOSTLY SOCAL, BUT CAN BE OTHER PARTS OF NA)

 

COMPANY INFO

Our client is the leader in global logistics solutions. With over 80,000 employees worldwide, they provide the most comprehensive end-to-end supply chain solutions.

 

ROLE: The Systems Specialist will be part of an internal support team (Operations Development Team or OPS-DEV) acting as a SWAT team for their internal process and technology initiatives. Their organization has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more. Primary Responsibilities: You will

  • Develop reporting tools and KPIs to maximize visibility into trends of the business.
  • Lead new business and systems implementations.
  • Technical writing of BRDs, SOPs, IOPs, and creation of process maps.
  • Train users on systems and processes.
  • Manage, communicate, and resolve operational, process and systems issues.
  • Pro-actively identify trends, process improvements and customer needs and propose and implement solutions.
  • Track progress throughout the projects and initiatives.

 

Qualifications:

  • Bachelor’s degree in Computer Science, Information Science, Business Management or equivalent work experience in a related field required
  • 5+ years of Business Systems Analysis experience required
  • 3+ years working with WMS/TMS (Warehouse Management/Transportation Management) experience required
  • Proficiency with some collaboration tools like SharePoint, OneDrive and Box
  • Capable of learning new systems and creating/implementing new system functionality
  • Understand intermediate internet and client/server architectures
  • Possess intermediate knowledge of SQL databases


Posted On: Monday, October 4, 2021
Compensation: 80,000 - 100,000



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