DirectedLINK

Infrastructure Field Services Tech

Astreya - San Jose, CA

The Infrastructure Field Services (IFS) Technician will provide troubleshooting, installation, testing and maintenance of various Infrastructure technologies across a diverse environment. From onsite services that include deploying IT hardware to supporting routers, switches in the IDF rooms to some telecommunication smart hands activities and data center support. You will work closely with other field technicians and engineers, ISPs, equipment vendors, and internal operations and engineering staff. Another key part of the job is in providing best of breed customer service to the supported user. Regular interaction with users along with other supporting parties will be key to the success for someone coming into this role. This role requires travel. 

What can our client offer you? 

  • Employment in the fast-growing IT space providing you with a variety of career options 

  • Opportunity to work with some of the biggest firms in the world as part of the global delivery network 

  • Introduction to new ways of working and awesome technologies 

  • Career paths to help you establish where you want to go 

  • Focus on internal promotion and internal mobility - we love to build teams from within 

  • Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace 

  • Education Assistance 

  • Dedicated management to provide you with on point leadership and care 

  • Numerous on the job perks 

  • Market competitive compensation and insurance, health and wellness benefits



Posted On: Thursday, July 29, 2021



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