Supervisor-IT Support Desk 50% travel - Local & National The key skillsets to focus on: Bachelor’s degree in Computer Science, Business, or equivalent work experience in a related field required ITIL Certification preferred Experience with the ServiceNow incident management system preferred 2+ years experiencing supervising or managing a Level 1 Support Desk team required High-level of...

Lead, coach, and mentor a team of IT Support Analysts Supervise the IT Support Desk team including recruiting, retaining, coaching, and developing the team to provide the highest level of customer service Build and maintain strong partnerships across the Reliance Family of Companies, Corporate, and within RTS Manage, direct and coordinate support desk activities, including first call resolutio...

COMPANY INFO Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry. · Great company culture with emphasis on collaboration and team building · Growth opportunity · Minimal outsourcing ROLE: The IT Support Analyst is responsible for providing excellent customer service to end-users by delivering...