Project Manager

Drawbridge - remote

Remote position with travel Requirements up to 50%

 

As Project Manager, you’ll manage the end-to-end project delivery process, resource deployment, and overall leadership and coordination efforts with customers, partners, and team members to ensure projects are completed on schedule and within budget. You will direct the project plan, project P&L, project forecast, and change management process for customers. You’ll keep projects on track and will manage project-related issues and proactively employ risk identification and mitigation while facilitating project status/steering meetings and communicating with senior leadership and project stakeholders and support project scoping estimation and proposal development.

 

THE SKILL SET

  • 4 to 8 years managing concurrent SaaS client implementations with a track record of successful management of resources, external stakeholders, budgets and schedules

  • Deep understanding of SaaS implementation process

  • Pragmatic and results-driven with superior negotiation and problem-solving skills to resolve complex customer issues and escalations

  • Consultancy mindset and customer service focused

  • Bachelor's degree or equivalent experience preferred

 

WITHIN THREE MONTHS, YOU’LL:

  • Lead your own concurrent add-on and smaller projects to completion

  • Collaborate with Engagement Managers, configuration consultants, Implementation Consultants, the Support Team, PS Operations (billing, utilization, and resourcing) to flawlessly execute client projects

  • Foster and develop client relationships

WITHIN SIX MONTHS, YOU’LL:

  • Mentor others on the team and possibly be an XPERT for a new hire

  • Take on larger “from scratch” implementations for clients across multiple verticals

WITHIN TWELVE MONTHS, YOU’LL:

  • Be fully ramped up to include mentoring, leading large and complex projects

  • Act as a compensation expert and thought leader for customers

  • Be able to handle any project of any size, scope, and industry

  • Take on additional leadership amongst the team



Posted On: Friday, February 19, 2021



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