We have a Customer Service Liaison position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer service and a positive experience to our customers. You enjoy providing solutions to customers and selling products and services.

 

Responsibilities

• Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction.

• Respond to client queries.

• Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.

• Identify client needs, and respond in a professional, efficient, and courteous manner.

• Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions.

• Acknowledge and address all customer inquiries on time.

• Attract potential customers by answering product and service questions. Suggest information about products and services.

Qualifications:

• High School Diploma / GED required.

• Previous Customer Service experience is an asset.

• Positive, customer-minded individual with a passion for serving

• Strong problem-solving abilities and attention to detail

• Excellent interpersonal, verbal, and written communication skills

• Proficiency in MS Word & Excel

• Able to prioritize, multitask, and manage time effectively

***Want to standout from other applicants? Submit a cover letter including why you want to work here!***

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

Posted On: Monday, November 14, 2022
Compensation: $20.00