We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers

 

Responsibilities:

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Must be 18 years of age or older.

• Must be willing to start ASAP.

• Problem Solving.

• Excellent oral and written communication skills.

BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health saving account
• 401(k) with up to 6% matching
• Company car for business and personal use
• Paid vacation and sick days
• Eight paid holidays

Job Type: Full-time

Pay: $610.00 - $710.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One Location

Posted On: Wednesday, November 9, 2022
Compensation: $26.00