We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

 

About You:

• Maintains and updates customer information as necessary

• Calmly attempts to resolve and de-escalate any issues

• Escalates calls to supervisor when necessary and appropriate

• Responds to requests for assistance and/or possible processing of credit card authorizations

• Tracks call-related information for auditing and reporting purposes

About The Job:

• High School Diploma or GED required; college degree preferred

• Customer service experience a plus

• Phone-related customer service a major plus

• Familiarity with Microsoft Windows, Word, and Excel applications

About The Benefits:

• Paid professional training
• Employee discounts
• Job stability
• Life-long skills and experience
• Excellent work culture

Job Types: Full-time, Part-time, Contract

Pay: $650.00 - $1,000.00 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• What are some of your goals for 2023?

Work Location: One location

Posted On: Monday, November 14, 2022
Compensation: $20.00