Empire Staffing Network is seeking a candidate with a degree in the Mechanical Engineering field for our Direct hire Application Engineer role.

 

 

The Application Engineer is a technical sales position that works in tandem with an inside sales associate supporting the Outside Regional Sales Managers, Industrial Market Managers, and their respective sales representatives in generating revenue through the sale of equipment and presenting technical solutions to customers.

 

 

The Application Engineer responds to requests for information and requests for quotations, supports customers with evaluations of the products, and acts as a technical resource during the entire sales cycle. This role also serves to coordinate the activities of the sales, engineering, production, and customer service departments as needed to successfully fulfill the requirements of a project from the quotation stage to start-up of the system, if necessary.

 

 

Duties and Responsibilities

 

 

System Specification/Application Review

 

• Evaluate customer requests for product sizing, pricing, and determining specific requirements suitable for the application;

• Explain the system design and product options that meet the requirements and performance expectations to all parties involved in clear and consistent written and verbal presentations;

• Prepare internal requests for costing and delivery purposes based on customer specifications.

 

Systems Quotation Preparation

 

• Obtain or prepare cost and delivery estimates for equipment using established templates and cost estimating formulae and establish a selling price for the product and/or system;

• Identify long lead-time system components and other delivery parameters and work with production planning and vendors to determine a valid shipment lead-time;

• Coordinate the preparation of a formal system quotation that specifies the customer requirements, system design, component product specifications, price and delivery lead-time, describing in sufficient detail in order to communicate exactly what is being provided for the price being quoted;

• Provide submittal drawings and other documents that are needed during the quotation process, with assistance from engineering and vendors, as needed to present a professional final proposal;

• Work closely with the appropriate sales manager and customer to successfully negotiate the sale; this may include travel to the job site;

• Work closely with the inside sales associate as the technical leader, sharing technical information in order to accelerate their training;

• Keep up-to-date with emerging technologies and understand their potential impact on our business solutions;

• Learn and analyze the competition to fully understand and articulate the differences between competitors.

 

Systems Order Fulfillment

 

• Manage the order fulfillment process for system orders. Verify that what was sold is accurately written up by the inside sales associate;

• Communicate information to engineering and be available to answer all questions pertaining to the job;

• Become the primary contact for the customer until the equipment is started up;

• Coordinate the process for submitting and obtaining signoff of approval drawings and locking in the design requirements for the system at the time of order;

• Manage the process for making system price adjustments for engineering change notices necessary to adjust the design from the requirements of the original quotation;

• Communicate a system shipment date for the order and keep customers, the regional managers, industrial markets managers, OEM accounts, and sales representatives posted of any changes to promised delivery dates during the design and manufacturing process of the system.

 

Qualifications and Work Experience

 

• Bachelor’s degree in Engineering;

• Experience in an applications engineering or technical sales role preferred, preferably in process cooling or HVAC industry;

• Proven track record of driving multiple concurrent projects successfully from start to completion;

• Ability to understand technical subjects and emerging technologies and their relevance to the marketplace;

• Exceptional organizational, analytical, planning, communication, interpersonal, and problem solving skills;

• Leadership, management, and team motivation skills;

• Remain flexible and adaptable within a fast-paced, changing environment;

• Ability to work with minimal supervision and to make quick decisions with a high degree of accuracy;

• Demonstrated successful experience providing technical quotations for industrial equipment;

• Experience interfacing effectively with manufacturing operations;

• Working knowledge of AutoCAD or other similar drafting is a plus.

 

Posted On: Tuesday, October 3, 2023
Compensation: $70,000