Responsibilities:

The Business Analyst (BA) will support enterprise-level system modernization efforts by conducting comprehensive business and systems analysis, with a focus on legacy mainframe replacement and implementation of web-based, client-facing solutions in the Human Services domain. The BA will elicit, document, and validate requirements; produce business process documentation and user stories; and support quality assurance activities including test planning and defect tracking. The role includes stakeholder engagement, process reengineering, and collaboration across cross-functional teams to ensure solutions align with business needs and regulatory requirements.

• Elicit, analyze, and document as-is and to-be system requirements using standard methodologies and tools (e.g., user stories, process flows, data dictionaries, UI mockups).
• Conduct systems analysis of legacy mainframe systems and translate business rules for modern platforms.
• Engage with diverse stakeholders (e.g., state agencies, local districts, end-users, technical teams) to gather and validate requirements.
• Develop test cases, support QA efforts, and assist in organizing and automating testing deliverables.
• Lead or contribute to peer reviews of requirements and design documentation.
• Support business process reengineering and optimization aligned with federal and state program requirements.
• Manage and prioritize product backlogs, support Agile or hybrid Agile delivery models, and contribute to roadmap planning.
• May serve in a lead BA role, guiding other analysts and facilitating stakeholder workshops.
• Travel may be required (10–25%), including multi-day trips within New York State.

Qualifications:

• 7+ years of experience as a Business Analyst on enterprise software projects.
• Experience in business and systems analysis, requirements elicitation and documentation, and quality assurance planning.
• Proven ability to work with technical and business stakeholders across the SDLC.
• At least 2 years in a lead BA role, managing product backlogs and prioritizing requirements.
  

Preferred Qualifications:

• Experience in legal, adjudicative, or human services domains such as fair hearings, child support, or eligibility systems.
• Strong understanding of Agile or hybrid Agile methodologies, including backlog grooming and roadmap development.
• Experience analyzing mainframe systems (e.g., COBOL) and documenting logic for modernization.
• Proficiency in documenting user stories, use cases, data specifications, and UI prototypes.
• Experience conducting gap analyses and leading business process optimization initiatives.
• Familiarity with federal standards and compliance for public sector service delivery platforms.

Posted On: Tuesday, June 24, 2025