Contract

Length: 17 Months

Hybrid: Remote + Onsite in Albany, NY

Level II position

Overview:

The mission of the program is to enhance the well-being of the customers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships.

• Provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems.
• Build on the successful opening by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.
  

Key Responsibilities:

??Candidate will conduct requirements analysis of legacy systems processes and elicit, analyze, and document requirements for the implementation of the transformed system. Tasks include:

• Identifying and documenting as-is and to-be system requirements and design using the Client’s prescribed business analysis methodology, processes, and tools;
• Conducting systems analysis and documentation on legacy mainframe systems;
• Meet with relevant stakeholders, including state agency and local district subject matter experts, users, and executive teams to elicit requirements;
• Produce work products that reflect and ensure system planning, design, and delivery are aligned with business needs;
• Understand and adhere to project timelines and priorities.

Requirements:

• 4-7 years of experience as a Business Analyst
• 4-7 years of experience as a Business Analyst (BA) reading/understanding legacy business and system rules to document modernized rules based on program domain knowledge.
• 4-7 years of experience as a Business Analyst (BA) possessing in depth domain knowledge of SNAP, HEAP, PA, Fair Hearings, and Child Support.

Preferred Qualifications:

• 4-7 years of experience as a Business Analyst for state eligibility programs the Human Service domain within a State-supervised, locally administered environments.
• 4-7 years of experience as a Business Analyst (BA) responsible for setting stakeholder workshop topics, training system users, and adhering to project timelines.
• 4-7 years of experience as a Business Analyst (BA) creating As Is and To Be artifacts including but not limited to: User stories, Acceptance Criteria, Use Cases, Screen Prototypes, Data Specifications, UML diagrams.
• 4-7 years of experience as a Business Analyst (BA) performing business process reengineering and optimization, including analyzing mainframe logic and formulating modernized To-Be processes for increased business efficiencies.
• 4-7 years of experience as a Business Analyst (BA) conducting interface analysis of legacy applications and mapping to modernized solutions, system gap analysis, plus basic scripting and query abilities.

Posted On: Wednesday, November 5, 2025