Required: prior Florida Experience
As a Senior Litigation Claims Specialist, you will handle complex litigated claims. This position supervises the work of defense counsel on property and liability litigation and ensures that prompt and courteous handling of litigated claims is provided to policyholders. The Senior Litigation Claims Specialist attends mediations by phone or in person as needed and meets with or visits defense counsel to establish rapport and relationships as needed. When appropriate, this position contacts and negotiates lawsuits direct with plaintiff attorneys and places special emphasis on complying with established claim and litigation guidelines.
Receives new lawsuits from the manager to handle direct and to make assignment to defense counsel. Ensures prompt contact is made as per established guidelines. Ensures suit files are assigned and suits answered in a timely fashion. Works pending lawsuits to ensure efficient completion. Reviews policy information to determine applicable coverage(s). Makes recommendations to the manager for resolution of coverage issues in accordance with policy language, customer and company guidelines, and generally accepted claims handling procedures.
Recommends timely and accurate reserves based on the claims analysis and defense counsel recommendations to ensure sufficient funds can be allocated to cover potential losses. Monitors reserves as the lawsuits progress and makes adjustments as circumstances warrant.
Works with defense counsel to develop litigation plan to bring case to a posture for resolution by negotiation, mediation or continued litigation. Responsible for staying current on legal trends that affect claim handling in the appropriate state(s).
Maintains a current diary on each claim to ensure timely resolution and closing of the file. Provides detailed captioned reports for management review on major losses. Consistently follows up with defense counsel as needed. Ensures files are fully documented and able to support the decisions made.
Ensures prompt, proper contact is made and maintained with customers, insureds, agents and attorneys.
Assists the claims manager as needed in mentoring less experienced examiners. Assists in identifying training needs and aids in the development, administration, and evaluating of training programs.
Location: Onsite in Columbia, SC