RMA Coordinator
Fabrinet West - Santa Clara, CA, United States

Summary:

Transponder Assembly and Production failure analysis for Post Sale support activities. Coordinate with planner/manufacturing/engineering/material team to achieve customer expectation. This position will report to production.

Duties & Responsibilities:

  1. Lead and follow up post sale support activities within Fabrinet West organization to meet customer expectation.
  2. Interface with team both of planning and technical plan.
  3. Generate and/or reports require by customer.
  4. Provides customers with RMA numbers and instructions for returning products.
  5. Monitors back orders and repair orders.
  6. Coordinate MRB/QRB activities
  7. Coordinate Quality Return RMA Activities
  8. Follow up on items left over a long period of time
  9. NMCR subject matter expert (will be trained)
  10. Organize and control WIP system

Qualifications:

Education:Secondary/HighSchool,Certificate,Diploma

Experience: 1 -3 years minimum in electronics assembly manufacturing environment

Required Skill: Good command in English/Fast Learner/Self Motivated and Able to work under pressure



Posted On: Monday, April 30, 2018



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