General Description
The individual in this position is primarily responsible for the collection of student funds due through payment plans as well as serve as a backup to the Financial Aid Advisor at the campus by making assessments which determine students financial aid eligibility. Additionally, this individual is accountable for the one on one counseling and advising involved in ensuring students are compliant with their federal financial aid.
Essential Job Functions
-Meet with prospective students and determine their eligibility for financial aid and/or other most appropriate tuition options including payment plans, or other financing options. Advise students of all financial obligations.
-Follow up with pending financial aid students to ensure they have all information needed for their education decision.
-Process financial aid and verifications and ensure all financial aid required documents are collected.
-Create Student Financial Aid Award.
-Collect funds on due dates and make payment arrangements for those who default on payment plans.
Functional Core Competencies
-Leadership/Integrity – Effectively communicates colleges shared purpose; builds trust among colleagues; is accountable; lives up to commitments
-Team Player– Understands the big picture and manages position’s area of responsibility in a manner consistent with company agenda.
-Productivity/Organizing/Planning/Sense of Urgency – Meets deadlines, demonstrates effective use of time, and handles assignments simultaneously.
-Versatility/Resourcefulness/Innovation/Problem-Solving Ability – Reacts well to challenges and setbacks by staying focused, steady and positive. Has ability to multi-task.
-Willingness to Acknowledge Areas for Growth – Understands need for growth and is receptive to constructive feedback.
Supervision Received
This is an independent position through which two weekly meetings takes place: 1) Financial Aid Advisor to discuss goals to actual achievements; 2) Staff Meeting.
Work Experience Requirements
3 years business experience ideally within a financial aid/customer service background.
May need to successfully complete criminal and drug background check.
Education Requirements
Associates Degree Preferred, Minimum High School Diploma or Equivalency