Help Desk Specialist (Contract)
Hartwig Staffing
- Washington, DC, United States
Hartwig Staffing is partnered with a company based out of Washington D.C. that is looking to add a contract Help Desk Specialist to their team. Compensation for this role is up to $32 per hour. This is an on-site position.
Requirements:
- Associate degree with 5+ years of relevant experience.
- Required experience with ServiceNow ticketing system.
- Flexibility to support a rotating 24/7 schedule.
- Strong communication and collaboration skills with diverse stakeholders.
- Friendly, helpful attitude with good interpersonal skills and empathy.
- Excellent skills in Microsoft Office (Word, Excel, etc.).
- Knowledge of G Suite applications (Sheets, Docs, Slides) is a plus.
- Ability to train end users on common technical issues.
- Capable of providing technical support over the phone.
- Strong problem-solving skills and abstract thinking.
- U.S. Citizenship.
- Ability to obtain and maintain a Public Trust clearance.
Why you want the job:
- A growing and stable company.
- Great company culture.
- Great resume builder!
No C2C or sponsorship is available at this time.