Client Service Specialist (Litigation)

Location: Chicago (S Wacker Dr 60606)

 

A top 50 AmLaw firm, a leading international law firm, is seeking a Litigation Client Service Specialist in their Chicago office. The title is equivalent to a Legal Secretary.

 The Client Service Specialist provides administrative client services to both internal and external clients.

In this capacity, the Client Service Specialist will:

• Coordinate litigation legal practice tasks and projects for a group of Litigation Attorneys;

• Prepare complex legal documents and correspondence; File with appropriate court or agency; Apply subject matter Litigation expertise in coordination of legal practice tasks and projects;

• Manage the legal and administrative practices of attorneys and facilitate service levels that meet the litigation practice group and client requirements;

• Coordinate administrative functions and facilitate completion of tasks including such as finance/ billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;

• Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;

• Review and support of the client billing process to include: Edit and review of client bills, proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions; and

• Work overtime as required.

 

QUALIFICATIONS:

• Associate’s degree; Bachelor’s degree (preferred); or equivalent degree in International offices;

• At least 3-5 years of Litigation legal secretarial experience or relevant legal experience;

• Advanced knowledge of relevant jurisdictional/court/agency processes and procedures;

• Advanced ability to organize, prioritize, coordinate, delegate and work as part of a team;

• Excellent written and oral communications required with strong ability meet deadlines and provide results while supporting Firm policy and procedures.

• Advanced to Expert proficiency in rules of English grammar, spelling and punctuation;

• Advanced proficiency in MS Word and document editing/comparison applications;

• Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;

• Advanced proficiency in MS Excel and spreadsheet/database applications;

• Advanced proficiency in MS PowerPoint and presentation applications;

• Advanced knowledge of time keeping, expense processing and legal billing;

• Advanced proficiency in document management applications; and

• Proven ability to function as a coordinator with other firm-wide departments with necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results.

 

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

 

Eligible employees can participate in the Firm’s comprehensive benefits program, which include the following:

• Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability

• Voluntary 401k plan and profit sharing

• 10 paid holidays per year, and a generous PTO program

• Family Support including Paid Parental Leave and Fertility coverage

• Bright Horizons (Back-up child care, elder care and online tutoring)

• Dependent Care

• Wellness programs (Employee Assistance Program, mental health and well-being events)

• Anniversary Bonus Program

• Professional Development Programs

• Transportation Allowance and Commuter Benefits

• Auto/Home/Legal Insurance

• Pet Insurance

• Employee discounts

• And more!